Volkswagen of North Tampa - Service Center

Joseph was wonderful! Very respectful and helpful explaining the details of my service. Also, love the car wash benefit! Very respectful and helpful explaining the details of my service. Also, love the car wash benefit! More

Danilo Eugenio Pichardo Moreta Was great ! ! Very respectful great with communication and did everything in a timely manner. ! Very respectful great with communication and did everything in a timely manner. More

Had to follow up on status of vehicle. Never had to do that with Reeves. Never had to do that with Reeves. More

The staff are wonderful - I have been buying/servicing VWs for over a 20 year span when the dealership was Reeve's VW... since the sale of the dealership and name change to VW of North Tampa, the administ VWs for over a 20 year span when the dealership was Reeve's VW... since the sale of the dealership and name change to VW of North Tampa, the administration's cost of services has unacceptably skyrocketed. I went to another VW, and the cost was approximately 1/3 less... in my situation, it led to a $418 savings. Needless to say, I will be taking my business elsewhere from now on. More

Highly qualified professional staff. I Recommend this organization and suggest you give them I try. I Recommend this organization and suggest you give them I try. More

Mike was terrific he kept us informed of the progress of the repair and was very pleasant. the repair and was very pleasant. More

Not sure the software update was completed waited over 4 hours due to “computer” breakdown by the service tech hours due to “computer” breakdown by the service tech More

The Service Advisor was courteous and very helpful. We did not have an appointment, but he got us right in. All in, I think we were there just under an hour. Thank you to Morgan Automotive Group and We did not have an appointment, but he got us right in. All in, I think we were there just under an hour. Thank you to Morgan Automotive Group and the Service Advisor that took care of us! More

Friendly staff, efficient service, clean waiting area. All work clearly explained and questions answered. Pleasant visit altogether. All work clearly explained and questions answered. Pleasant visit altogether. More

So many problems this time around. Ever since the acquisition of Reeves by Morgan Al the good people have left. I had an advisor leave before looking at my car. Got switched advisors. Ever since the acquisition of Reeves by Morgan Al the good people have left. I had an advisor leave before looking at my car. Got switched advisors. A tech that couldn’t find the problem I came for, then created another, and then that magically disappeared when I said not to look into it further. Then when I picked up my car because of a notice I got sent to pick it up, half the car was still apart with parts on the dashboard. While the advisors and manager were pleasant when fixing the problem given it was nearly out of their direct control, there wasn’t anything other than an apology. Reeves was a place I trusted, but not sure how much I can trust what Morgan is saying and probably won’t be coming back unless it’s to fix an issue they created. More