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Volkswagen of Oak Lawn - Service Center

Oak Lawn, IL

4.3
309 Reviews

309 Reviews of Volkswagen of Oak Lawn - Service Center

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March 13, 2025

Extremly Overprice cost for inspection parts labor , they try to charge twice for inspection , they didnt clear about inspection report More

by JULIO.RIOS20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sam Akkawi
1.0
This rating includes all reviews, with more weight given to recent reviews.
March 13, 2025

Great customer service provided by the service department staff. Josh was very courteous and professional. Explained in great detail the work that was to be performed on my VW Atlas. He also arranged for a r More

by SOTOAP2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh in Service Department
March 11, 2025

Great customer service. Oadey is always friendly and accommodating everytime I get my vehicle serviced. More

by CAKES22_DP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oadey
March 11, 2025

Great dealership the associates are pleasant and extremely helpful. The service department get the job done in a timely manner. More

by ROWCOENT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Akkawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler
March 11, 2025

Good Job Ana profesional service i will come back at this local ir i need it More

by VPEREZ2842
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Akkawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 10, 2025

The dealership was not able to find any problems with my car. The only thing suggested was to buy a new key. Just so that's if the problem occurs again they cannot say that the problem was an aftermarket ke More

by TLALOC197114
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sam Akkawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 10, 2025

They did a very good job on my car, oil change the only thing that didn’t like is they charge me $2 for cancel the shuttle service that the web site offers you on any service but it doesn’t said that the o More

by LUCASTCLLANOS27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Akkawi
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 10, 2025

Oaday and the service staff were extremely helpful, friendly, and did a great job servicing my car. More

by YISZEKING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Akkawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 08, 2025

Check engine light on again after 2 previous visits on a 2023 Taos under 21,000 miles. Staff friendly but I have lost a lot of time waiting for car to be repaired. Extremely frustrating and disappointing. I More

by MLONG5775
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sam Akkawi
2.0
This rating includes all reviews, with more weight given to recent reviews.
March 07, 2025

My serviceman kept in contact with me regarding the status of my car. Informed me of what was next. Good job Josh. More

by D.SLAPPEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh in service
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