Volkswagen of Ocala - Service Center

Volkswagen of Ocala has been servicing my Jetta since I moved to Ocala 4 years ago. It is the cleanest dealership with the most comfortable waiting room I have ever seen. My car is nine years old, so I dep moved to Ocala 4 years ago. It is the cleanest dealership with the most comfortable waiting room I have ever seen. My car is nine years old, so I depend on their annual inspection. This year there were no problems discovered, but when there are they are always documented with photos or even a video recorded by the technician to explain what needs to be done. I have had occasional problems in between annual service which are always taken care of quickly and usually without charge - for example checking out a check engine light, how to turn off the tire light after filling the tires. Everyone at the dealership is cheerful and helpful, but I really trust Caleb to take good care of me. More

Danny Schlenker is the reason I return time and time again. His professionalism is unmatched !! again. His professionalism is unmatched !! More

Car clean, full oil tank (as per measuring stick) Good communication with representative (Danny) and mechanic update video All great work communication with representative (Danny) and mechanic update video All great work More

Danny Schlenker and the service department always provide excellent service for both of my VWs. excellent service for both of my VWs. More

I love how clean the dealership is. Also Heather and Milean are always professional 🦋 Thank you-Deborah Also Heather and Milean are always professional 🦋 Thank you-Deborah More

Nice people, good service. My first time to visit this dealer’s service department and I will be back. My first time to visit this dealer’s service department and I will be back. More

My oil change took longer than expected but Caleb was courteous and very professional explaining the situation. courteous and very professional explaining the situation. More

Excellent Service. Very pleased with the work on the vehicle and the quick turnaround time. Very pleased with the work on the vehicle and the quick turnaround time. More

Everyone is very kind and friendly. Dealer is also nice and clean. Will recommend friends and family to buy in this dealer. Dealer is also nice and clean. Will recommend friends and family to buy in this dealer. More

Rep kept me posted on progress throughout the day. He was very efficient and courteous! He was very efficient and courteous! More