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Volkswagen of Salem

Salem, OR

4.2
1,385 Reviews

3335 Del Webb Ave NE

Salem, OR

97301

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1,385 Reviews of Volkswagen of Salem

June 14, 2026

Very professional and helpful From sales person to sales manager, it was a good buying experience. After receiving the car, there was a one issue with the car and the sales manager saw to it handled. More

by CAMERON.DERRICK
Recommend Dealer
Yes
Employees Worked With
Matthew Reid, Matthew Reid
Jun 14, 2026 -

Volkswagen of Salem responded

We’re pleased our sales team provided a professional and helpful experience during your Ford Fusion purchase and promptly resolved the issue you encountered. We appreciate the five-star rating and your trust in us. Thank you! Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

June 13, 2026

The dealer was easy to work with and kept me up to date on everything! I would recommend them to anyone looking for a car. My car arrived on time at my door. My friends were impressed how fast and easy it More

by gaebert27
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jason Alexander, Michael Bouchard
Jun 13, 2026 -

Volkswagen of Salem responded

Delighted to hear our team kept you updated throughout and that your used Toyota Corolla Cross arrived right on schedule at your door. It’s great that your friends noticed how smooth and fast the process was. Thank you for recommending us to others. Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

June 13, 2026

Everyone was pleasant and professional to work with. We would recommend your place to anyone looking for a car. More

by FROGGYMARTI
Recommend Dealer
Yes
Employees Worked With
Matthew Reid, Matthew Reid
Jun 13, 2026 -

Volkswagen of Salem responded

Thank you for highlighting how pleasant and professional our team was during your Taos service. Matthew is pleased to hear you’d recommend us to others seeking a car. We appreciate your trust and look forward to assisting you again. Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

June 12, 2026

I had a very pleasant experience purchasing a car. Kaulin the Sales rep is patience very easy to communicate with, and not a high pressured Salesman. The Manger and Finance personal are also kind pati More

by TBTREX7
Recommend Dealer
Yes
Employees Worked With
Kaulin
Jun 12, 2026 -

Volkswagen of Salem responded

Thank you for sharing your positive experience purchasing your Honda. We’re pleased our sales, management, and finance staff made communication easy, kept things free of pressure, and provided pricing near KBB value. Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

June 11, 2026

The staff was very professional and kept me informed along every step of the way. They also answered all my questions m More

by RGMONGE
Recommend Dealer
Yes
Jun 11, 2026 -

Volkswagen of Salem responded

Thank you for noting our team’s professionalism and clear communication. We’re glad we could address all your questions during service on your Volkswagen. We appreciate your trust in us. Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

June 11, 2026

As usual a very good experience. Service and sales very good . From Greg Bell’s Crew in service . To the sales person named AZ and his boss Brandon . A warm thank you to all R More

by ritch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AZ. And Brandon , Gregory Bell, Daniel Gonzales, Michael Wenzel
Jun 11, 2026 -

Volkswagen of Salem responded

We’re pleased to hear you had another exceptional visit for your Volkswagen Atlas. Gregory’s service crew enjoyed taking care of your Atlas and our sales team was glad to assist you. Thank you for your continued trust in Volkswagen. Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

June 09, 2026

My service appointment was easy to schedule and was done in a reasonable amount of time. Staff were great about keeping me informed about delays due to parts ordering. The invoice was explained to me and I More

by MAFORD26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Bell
Jun 09, 2026 -

Volkswagen of Salem responded

It’s great to know your service appointment was straightforward and completed in a reasonable time with clear updates on parts delays. We’re glad the invoice details made sense and that you enjoyed the complimentary car wash. Gregory and our team appreciate your feedback and the opportunity to keep your Volkswagen running smoothly close to home. Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

June 08, 2026

I feel that they need help. When I had my car in the shop, it takes a long time to hear back from them. More

by Lydia.redtruck
Recommend Dealer
No
Jun 13, 2026 -

Volkswagen of Salem responded

Thank you, Lydia, for bringing this to our attention. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We’re sorry we didn’t meet that goal in this case, and we’d love the opportunity to see if we can turn this situation around for you. Please reach out to us at your convenience. Thank you. Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

June 05, 2026

Easy, polite and professional Took care of the needs, timing. Very informative and kept me notified of progress of my vehicle More

by Robertgjr1971
Recommend Dealer
Yes
Employees Worked With
David Quarles
Jun 05, 2026 -

Volkswagen of Salem responded

Thank you for noting how our team provided polite, professional service, addressed your needs on time, and kept you updated during your Volkswagen maintenance. We appreciate your trust and look forward to serving you again. Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

June 04, 2026

Took care of everything I asked for Demonstrated genuine interest in making sure I was satisfied More

by MJALLENSON
Recommend Dealer
Yes
Employees Worked With
Matthew Reid, Matthew Reid
Jun 04, 2026 -

Volkswagen of Salem responded

Thank you for the five-star rating and feedback. We appreciate you trusting our team with your Volkswagen Passat service and are delighted we met all your requests while ensuring you felt cared for. Please let us know if there is anything else we can assist you with. Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com