Volkswagen of Salem

Took care of everything I asked for Demonstrated genuine interest in making sure I was satisfied interest in making sure I was satisfied More

Took longer than I thought, but they did reserve the vehicle for us so that we could come down to purchase. vehicle for us so that we could come down to purchase. More

Always great. I appreciate the need for feedback, but after each visit a person is inundated with feedback requests over text and email. It's a bit much. I appreciate the need for feedback, but after each visit a person is inundated with feedback requests over text and email. It's a bit much. More

He was knowledgeable and spoke of the car from an owner's perspective which really sold it. perspective which really sold it. More

VW of Salem was excellent, low pressure sales. Got me a low interest rate at a price within my budget. They were real people with real expression, not overly played or fake. Would definitely go ag Got me a low interest rate at a price within my budget. They were real people with real expression, not overly played or fake. Would definitely go again! More

We had a very good experience at Salem VW. We test drove several cars before settling on one in the showroom. Our salesman, Dema, was patient and helpful throughout the buying process. The fin We test drove several cars before settling on one in the showroom. Our salesman, Dema, was patient and helpful throughout the buying process. The financial arrangements met with our approval. So, all in all, we had a very good experience and are happy with our car. More

Easy to work with, not pushy I am happy with my car purchase, and appreciate the service I received purchase, and appreciate the service I received More

Joe was very helpful. We enjoyed working with him. Came in for work on my 2020 Jetta, drove home with a 2026 Taos We enjoyed working with him. Came in for work on my 2020 Jetta, drove home with a 2026 Taos More

Cody was unresponsive to my questions as well as providing an ETA. My vehicle was there for two weeks with no answer as to when I can pick it up. He went as far as leaving on vacation without giving providing an ETA. My vehicle was there for two weeks with no answer as to when I can pick it up. He went as far as leaving on vacation without giving me an update. When I picked up my vehicle, I noticed there were scratches that were nonexistent prior to drop off. Greg, Service Manager, right away was defensive and claimed it was not their fault. He went in circles as to how no one here could've done it but yet my vehicle was there for 14 days. He mentioned I could drop it off and he can buff out the scratches, but it came off very disingenuous. I will no longer be taking my car to get serviced there or recommending it to peers. I'll be traveling to other locations for service. More

Professional, patient and very resourceful Dema provided a variety of options that fit my requests as well as providing a loaner to get a better feel of what my day to day life would feel in the vehicle. Ve a variety of options that fit my requests as well as providing a loaner to get a better feel of what my day to day life would feel in the vehicle. Very kind and professional. Thank you Dema! More