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Volkswagen of Springfield

Springfield, PA

Overview
Employees
Reviews
Vehicles
4.6
107 Reviews
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300 Baltimore Pike

Springfield, PA

19064

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Showing 107 reviews

November 04, 2025

Faulty breaking system, dishonest, no empathy, unfriendly, no one takes ownership dealership states contact customer service and customer service states contact dealership. More

by squalid.stilts9k
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robia Comer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 04, 2025

Prompt and great service will be back next time for oil change and then inspection More

by murph72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service person Joe
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November 03, 2025

For what i got done and how long it took and what i got charged was shameful and knew and told what was the problem $ 700.00 dollars later ?? More

by vlbourne
Recommend Dealer
No
Employees Worked With
joe
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November 03, 2025

Felt like going to war to buy a car. Finance guy was disrespectful and i would never recommend anyone to this dealer due to him. car was missing items plus they drilled license plate in More

by restmngbach
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Vitto
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November 02, 2025

Very informative. Very patient. My experience at the dealership was great. Lizzie was very helpful with my needs. More

by HARVEYJANELLE.T
Recommend Dealer
Yes
Employees Worked With
Lizzie
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October 31, 2025

I thank you worked with Malik and he was outstanding. Everyone in the shop was excellent and professional, and answered all my questions. Malik also took the time to help me figure out the new stuff in m More

by andimitnick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maleek and Miguel. Also the wonderful woman in finance whose name I sadly don’t remember, but she was also terrific.
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October 31, 2025

Always friendly, service is performed very fast, informed when completed. Easy drop off, informative when it comes to cost More

by raven082861
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth
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October 30, 2025

Except for a long wait period for the paperwork, everything went smoothly. Good customer service too. More

by luzilleburnley01
Recommend Dealer
Yes
Employees Worked With
Robia Comer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robia Comer
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October 27, 2025

Great customer service explain all that needs time he done and they remember me when I come in for service More

by minhut2009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robia Comer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Williams
3.0
This rating includes all reviews, with more weight given to recent reviews.
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October 26, 2025

Good service that gave me time with the mechanic and found solutions other dealerships couldn't More

by danielschnabel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robia Comer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
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