Springfield Ford Lincoln Mercury - Service Center

Honestly the best Volkswagen dealer out there, I have been taken my car there for years and they always treat me like family! Joe and cat are so welcoming and truly make you feel at home. The level of tr been taken my car there for years and they always treat me like family! Joe and cat are so welcoming and truly make you feel at home. The level of transparency and honesty from everyone is outstanding and impeccable.. And must u say the manger Mike is such a hottie, I would go there just to see him and his fine self!! Thank you Volkswagen of Springfeild team and daddy Mike More

The staff was really helpful and took the time explain findings with my car and correct the mistake that was made with no questions asked. findings with my car and correct the mistake that was made with no questions asked. More

Respond to customer needs. Courteous and knowledgeable . Cleanliness, . Wait time was appropriate. Will visit again and will recommend VW of Springfield Courteous and knowledgeable . Cleanliness, . Wait time was appropriate. Will visit again and will recommend VW of Springfield More

They really care about their customers. They respect customers time and try to make service as seamless as possible. They respect customers time and try to make service as seamless as possible. More

Everyone is great in there to work with they take their time. Let you look at cars and are very patient and give you the best outcome when leaving. I love my vehicle that I purchased and the sales man Robe time. Let you look at cars and are very patient and give you the best outcome when leaving. I love my vehicle that I purchased and the sales man Robert was excellent. More

Service is great people that work their are very caring love them would recommend them to everyone I know who needs a car love them would recommend them to everyone I know who needs a car More

I have been servicing my VW at this dealer for some years now. I was at another VW and was disappointed with service on multiple occasions…I wish I started here!!!! Honest and upfront, I ended up getting rid now. I was at another VW and was disappointed with service on multiple occasions…I wish I started here!!!! Honest and upfront, I ended up getting rid of my last VW & recently purchased a newer VW & plan to continue to go to VW Springfield. Friendly and knowledgeable. I love that everything is throughly explained every time. I learn something new every visit. More

Cathrine , Lizzie , Mike , Joe and the whole service department were a huge help super friendly, and helpful , i was in and out department were a huge help super friendly, and helpful , i was in and out More

Great service completely satisfied, courtesy shuttle service to and from my home was great people were very friendly thank you service to and from my home was great people were very friendly thank you More

Excellent customer service. Quick maintenance work done to my vehicle and I didn’t feel taken advantage of. Quick maintenance work done to my vehicle and I didn’t feel taken advantage of. More