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Springfield Ford Lincoln Mercury - Service Center

Springfield, PA

4.6
40 Reviews

40 Reviews of Springfield Ford Lincoln Mercury - Service Center

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September 28, 2025

They never have enough tech on hand. They do not call you back if they tell you they need to order the part. I was there in March. They said they needed to order the part, and I could dr More

by art4540
Recommend Dealer
No
Employees Worked With
Service
September 28, 2025

This dealership has good , professional employees. Steven was my salesman and he went far and beyond for me . He is appreciated . Thanks Steven 👏🤸🏽‍♀️🙏🏽. More

by Powdablu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Rickards
September 23, 2025

Volkswagen of Springfield does a great job accommodating my last minute service visits after work or on weekends. Their team is friendly, helpful, and flexible with reasonable prices and convenient location More

by RYANMCSHAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Sep 23, 2025 -

Volkswagen of Springfield responded

Thank you for your review.

September 19, 2025

Excellent dealership clean and always very helpful information showroom has a lot of vehicles beautiful More

by Anitnurse3
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Kargbo
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 16, 2025

Outstanding for the guy and young lady that helped me very pleasant and informative I wanted for my vehicle to be done and had some great interactions with the and I think I'm not sure the manager is fro More

by wwilson027
Recommend Dealer
Yes
Sep 23, 2025 -

Volkswagen of Springfield responded

Thank you for your review.

September 15, 2025

The costumer's service was very good Costumer service was very good,they welcome was warm and well deserved More

by brownnadine17
Recommend Dealer
Yes
Employees Worked With
Don't remember but he was very nice and well respectful and handsome
Sep 23, 2025 -

Volkswagen of Springfield responded

Thank you for your review.

September 14, 2025

Awful at follow up. Very unprofessional sales team. Lots of work to be done on the sales side. More

by Bartas81719
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
NA
September 12, 2025

Professional, pleasant willing to educate attentive to my thoughts and hospitality made my stay and time comfortable More

by abudennis1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malik
Sep 23, 2025 -

Volkswagen of Springfield responded

Thank you for your review.

September 10, 2025

Lizzie is awesome, they were fast at getting me in and back on the road! Thanks! More

by suzanne10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 10, 2025

It’s a top notch I’ll recommend it anytime and day. Thank you guys see y’all soon. More

by FMASSALLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Kargbo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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