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Springfield Ford Lincoln Mercury - Service Center

Springfield, PA

4.7
21 Reviews
Call Service Center (610) 839-7590

21 Reviews of Springfield Ford Lincoln Mercury - Service Center

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August 08, 2025

Great service completely satisfied, courtesy shuttle service to and from my home was great people were very friendly thank you More

by GIARDINOVERDE91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Kargbo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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August 06, 2025

Excellent customer service. Quick maintenance work done to my vehicle and I didn’t feel taken advantage of. More

by MJGrant315
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lizzie
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August 04, 2025

Thanks for the easy out. Oil changed and car inspected no stress while I waited. Much appreciated. More

by avparkernow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Kargbo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Khari Hightower
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 04, 2025 -

Volkswagen of Springfield responded

Thank you for your review!

August 03, 2025

Service took a long time considering I had an appointment. Work was done to my satisfaction More

by bobszo1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Williams
3.0
This rating includes all reviews, with more weight given to recent reviews.
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July 31, 2025

Made an appointment online which was easy. Service was fast, friendly and professional. Waiting area was comfortable More

by kt73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
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Aug 01, 2025 -

Volkswagen of Springfield responded

Thank you for your review!

July 26, 2025

Had an 8 am appointment. They must have not started working on my car until the afternoon because it took them until 5 pm to diagnose my car with something a kid at autozone More

by GROMENALEC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robia Comer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Williams
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Kargbo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Khari Hightower
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
July 18, 2025

The team members are always pleasant. They take time to explain what’s being done and they do the work promptly. More

by cknone1
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Jul 31, 2025 -

Volkswagen of Springfield responded

Thank you for your kind words!

July 17, 2025

Joe is great. Always keeps me informed about my car. And gets me in and out. More

by marananc
Recommend Dealer
Yes
Employees Worked With
Joe
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Jul 31, 2025 -

Volkswagen of Springfield responded

Thank you for your kind words!

July 11, 2025

Great place to do business. Everyone was pleasant and the explains everything well and clear More

by j.ggbakima
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 31, 2025 -

Volkswagen of Springfield responded

Thank you for your kind words!

July 10, 2025

I receive the best customer service and service on each visit to Springfield VW. I know whatever service I brought my 2018 VW in for was completed with expertise and quality More

by kubiewilk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Kargbo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 31, 2025 -

Volkswagen of Springfield responded

Thank you for your kind words!

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