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Volkswagen of St. Augustine - Service Center
St Augustine, FL
57 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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57 Reviews of Volkswagen of St. Augustine - Service Center
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December 03, 2023
Just had some service performed and worked with Marco (service writer). Turned out great and can’t thank Marco enough for the help and staying in contact while the work was being performed. (service writer). Turned out great and can’t thank Marco enough for the help and staying in contact while the work was being performed. More
by Britt
Employees Worked With
Marco
November 11, 2023
Thank you for the great service. Marco in the service dept was super helpful and made sure my car was taken car of. Also the shuttle service made things easy as well. Marco in the service dept was super helpful and made sure my car was taken car of. Also the shuttle service made things easy as well. More
by Britt
Employees Worked With
Marco was awesome
November 11, 2023
Steve did a great job getting me in…I had a warning light come on and stopped by. The tech determined the problem and repaired it for me promptly. They have never let me down. come on and stopped by. The tech determined the problem and repaired it for me promptly. They have never let me down. More
by johnserino0131
Employees Worked With
Steve
June 25, 2023
I was there for service AND perhaps a purchase. Both went very well, although, I've been VW for 30+ years, but now they offer NOTHING that really interests me. I feel I've settled for second best Both went very well, although, I've been VW for 30+ years, but now they offer NOTHING that really interests me. I feel I've settled for second best, and it hurts. More
by nelsontorrisi
April 21, 2023
Yesterday, was our first time at this dealership, we were very pleased with our time and the service we received while there. Everyone we came in contact was very helpful, kind, pleasant and friendly and se very pleased with our time and the service we received while there. Everyone we came in contact was very helpful, kind, pleasant and friendly and seemed to want to make us feel welcome More
by Mflagler341
Employees Worked With
Q Stokes greeted us when we drove in, he was most helpful and very courteous
April 20, 2023
The service department always takes excellent care of my car and provides transportation to and from my work. Seth and Steve are courteous, helpful and know my vehicle and are on top of my car's needs. car and provides transportation to and from my work. Seth and Steve are courteous, helpful and know my vehicle and are on top of my car's needs. More
by Deneane Bradtke
Employees Worked With
Seth, Steve, Isaiah
March 11, 2023
These guys are awsome! !! I actually live in Red Bay AL, but became familiar with this dealer through my work on the road. I had them service my 2010 Jetta Sportwagen TDI 7- !! I actually live in Red Bay AL, but became familiar with this dealer through my work on the road. I had them service my 2010 Jetta Sportwagen TDI 7-8 years ago. I would always try to time my trips there to get my service from them. I currently have a 2014 Jetta (same model) and needed the timing belt/water pump done. I checked with 7 dealers and Steve (from St. Augustine) was the only one who seemed to know what Volks recommended for this repair. (Not the milage, but the length of time that they recommend to get this expensive repair done if it is before the 120.000 miles) They were able to get me in when I needed to be there and provided me with a loaner car for the day to explore the area with my grand daughter (I recommend the area also). GREAT job. Oh, and they got it done AHEAD of schedule. More
by rousechu7982
