Volkswagen of St. Augustine - Service Center

Recently, I purchased a 2022 Taos, and also have a 2017 Beetle Turbo. I love both of them very much. My Sales, Parts, and Service interface has been great! I will continue to visit and recommend your de Beetle Turbo. I love both of them very much. My Sales, Parts, and Service interface has been great! I will continue to visit and recommend your dealership to everyone! It is worth the drive from the Daytona Beach area to be treated with respect and appreciation, which is the manner of everyone I have met at your location! --Mike S. / Port Orange More

Steve Crossman was my service consultant and made sure that all the repairs and maintenance were completed perfectly. Steve contacted me several times while the repairs were being performed to keep me app that all the repairs and maintenance were completed perfectly. Steve contacted me several times while the repairs were being performed to keep me apprised of the progress and when the car would be ready to be picked up. Very professional and great customer service. More

Steve at St. Augustine Volkswagen was extremely helpful and went above and beyond excellent service. When out repair took longer than our stay,Steve arranged a loaner car and had a driver meet us when the and went above and beyond excellent service. When out repair took longer than our stay,Steve arranged a loaner car and had a driver meet us when the car was ready. My car drives better than ever and I couldn’t be happier with the service. I would highly recommend this dealership. More

Let me start out by saying Steve Crossman and Robin Snyder were so very helpful. I purchased a 2018 CPO Tiguan in June. A few days later, the coolant light came on. I put water in it and took the car t Snyder were so very helpful. I purchased a 2018 CPO Tiguan in June. A few days later, the coolant light came on. I put water in it and took the car to a local mechanic who advised that there weren't any leaks and the vehicle was in good shape. After the coolant light came on a couple more times, I scheduled an appointment. Diagnostic revealed that I needed my water pump, thermostat, gasket, and union needed to be replaced. I was pissed and even more upset to learn that the sales department was extremely indifferent when I told them my spare key belonged to another vehicle and even attempted to have me pay for it. Initially, I was told that I wouldn't get my car back until the next day but I didn't have that kind of time. After expressing my frustrations to Robin and Steve, I was told that I'd have my vehicle back by COB that day and they ordered my key. Although I will never deal with the sales department again in life, Robin and Steve showed themselves to be invaluable assets to the VW Service Department. More

Excellent service !!!!great staff !!!! Had issues with Excellent service !!!!great staff !!!! Had issues with my Jetta and was fixed. Good communication with Logon , I am pleased with the service . Al Excellent service !!!!great staff !!!! Had issues with my Jetta and was fixed. Good communication with Logon , I am pleased with the service . Also went to the parts department , the gentleman there was helpful in answering questions about a UBS cable which I purchased Great experience at VW in st Augustine . Thank you all ! More

Great experience arriving with out an appointment battery dead. Steve in service made everything happen for me.. I was in middle of moving very stressed out Thank you dead. Steve in service made everything happen for me.. I was in middle of moving very stressed out Thank you More

Purchased my 2015 Bug 6 yrs ago from VW St Augustine Florida dealership. Service has been above exceptional. He makes any vehicle problems his top priority. Thank you Charlie. Florida dealership. Service has been above exceptional. He makes any vehicle problems his top priority. Thank you Charlie. More