Volkswagen of Tacoma

I dont recommend the car I bought. A 2019 Tiquan. The I dont recommend the car I bought. A 2019 Tiquan. The Sales person was good, financial manager was great, but...service is mediocre at best. The q I dont recommend the car I bought. A 2019 Tiquan. The Sales person was good, financial manager was great, but...service is mediocre at best. The quality of the car is poor. I had a oil change and at 17,000 miles it needs new brakes and a cv boot. I drive the freeway, i dont drive aggressively nor go on any dirt roads.(service said it must be from going over potholes) When you put the windows down, the wind makes a very loud wop wop wop spund. It doesnt matter if I have one or all open. I hate the car. Dont buy one More

BE AWARE Unorganized place, traded my vehicle here. Some salesmen don’t know how to do their jobs, after signing paperwork I was told I was good to go. Clearly Unorganized place, traded my vehicle here. Some salesmen don’t know how to do their jobs, after signing paperwork I was told I was good to go. Clearly, I wasn’t. Apparently I still have to pay for the other vehicle getting late charge fees. I mean why can’t I get a heads up from this dealership to let me know I need more paper to sign. Unfortunately I was informed by my bank for the late fee, 23 days later once I purchased a vehicle. This dealership only cares about good reviews and selling cars. I would think twice about this place, never in my life I dealt with this. The finance manager Rachid said that corporate couldn’t do anything in their end. I now have to pay this late fee from the initial vehicle. This could’ve had been avoided if they would’ve just called us a day or two after my purchase. But no, they want to wait and affect my credit. Good job Volkswagen of Tacoma! More

Very unprofessional I recently went here to purchase a new vehicle and I met with Kevin Pedersen who was a very impolite employee and wasted almost 2 hours of my time jus I recently went here to purchase a new vehicle and I met with Kevin Pedersen who was a very impolite employee and wasted almost 2 hours of my time just to tell me I couldn’t buy a car. More

poor attitudes they are rude ,never call you back.lie to you. sales manager said he would get back to me still waiting two days later.call back they are rude ,never call you back.lie to you. sales manager said he would get back to me still waiting two days later.call back More

Great customer service!!! I was assisted by Deisy@Volkswagen of Tacoma. Her customer service and care for the service she provided was above and beyond. She was very knowledgea I was assisted by Deisy@Volkswagen of Tacoma. Her customer service and care for the service she provided was above and beyond. She was very knowledgeable about the services my car needed and carefully explained everything. Keep up the great work!!! I so appreciate you! More

Great customer service! I took my car here after a check engine light came on. I have previously took it to the guys in Puyallup, but they scheduled me for next week during m I took my car here after a check engine light came on. I have previously took it to the guys in Puyallup, but they scheduled me for next week during my working hours just to take a look at it. These folks at Larson took the car immediately and looked at it. It ended up being something simple. Additionally, they did an inspection on my car AND WASHED IT! There was also a problem with my car warranty not being in the system, but they honored even though the mistake was made by the dealer where I bought it from. Thank you so much! More

Awesome service ! Had been looking for a Suv , finally found the one the wife wanted was in and out in 3 hours ! Would recommend to friends and family! Had been looking for a Suv , finally found the one the wife wanted was in and out in 3 hours ! Would recommend to friends and family! More

Great Service David was very professional, helpful and courteous. I was very impressed with my visit here today. Defintly will come back Will recommend to others lo David was very professional, helpful and courteous. I was very impressed with my visit here today. Defintly will come back Will recommend to others looking. More

Amazing! I went to so many other dealerships that I was looking for about 3 days In a row. I came here and the salesman was amazing and gave me the best deal f I went to so many other dealerships that I was looking for about 3 days In a row. I came here and the salesman was amazing and gave me the best deal for my trade in! He got us to right where we wanted to be ! Would definitely recommend and buy my next vehicle from Salesman David if I could ! More

Nice people! I was extremely impressed with everyone’s customer service, after a negative experience elsewhere. David was great and he and James worked hard to get I was extremely impressed with everyone’s customer service, after a negative experience elsewhere. David was great and he and James worked hard to get things processed for us. I appreciated their willingness to go the extra mile and would gladly purchase from them again and recommend them. More