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Volvo Cars Annapolis

Annapolis, MD

4.7
2,606 Reviews
Call Dealership (410) 349-8800
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333 Busch's Frontage Rd

Annapolis, MD

21409

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2,606 Reviews of Volvo Cars Annapolis

September 17, 2024

Kevin and his colleagues are always polite, professional, and accommodating. When I have needed help or advice, they were quick to provide and patient with me when I have questions about a feature or functio More

by JSUN75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
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September 16, 2024

i get all of my service work and repairs done there and they do an excellent job in taking care of me. Shawn the service manager is extremely knowledgeable and customer friendly, along with Kevin who alw More

by RBM76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn and Kevin
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September 11, 2024

High quality service department. From appointments, communicating costs and progress, to follow-up discussions service is well done. More

by ssgo4552
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Lenart
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September 09, 2024

Great customer communication and service. Very friendly service dept. and very accommodating with all my needs More

by immc20
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Lash
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August 28, 2024

Great experience, very knowledgeable. I would highly recommend VOLVO and Devin to any and all of my friends. More

by danaemazza
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devin Anderson
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August 25, 2024

I would have given you 5 stars if you had vacuumed the driver and passenger sides. Our previous Volvo dealer washed and vacuumed the car at every service appointment. More

by mwaffrunti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Bailey
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August 24, 2024

Customer service was below expectation. I contacted the used car manager and he cut me off while I was providing details regarding my issue. At times he was also over talking me. More

by soniajohnson618
Service Communication
Recommend Dealer
No
Employees Worked With
Alan Hannon
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Aug 27, 2024 -

Volvo Cars Annapolis responded

Mam, I have left you two voicemails to try and assist you. I am sorry that an outside detail company was unable to get your interior clean to your satisfaction. If you would still like my assistance, I am here for you!

Aug 27, 2024 -

soniajohnson618 responded

Sir - please note your Volvo Service Staff Member referred me to an external detail shop to fix the discoloration in the leather as a result of her trying to address the issue with a leather cleaning wipe. After she attempted to clean the area, it was much worse than when I brought it in. I am guessing you may have missed that when you cut me off several times. Per you, I should have been referred to the internal used car department but instead I was inconvenienced. I will get back to you when time permits. Thank you!

Aug 27, 2024 -

Volvo Cars Annapolis responded

When your time permits, I'll be here to assist! I am off on Thursdays & we are closed on Sundays...We will get it right!

August 20, 2024

We always get an excellent service from Volvo. Mr. Kevin always make sure that we’re taking care of! More

by VIRGO18USA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Kevin of Service Department
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August 19, 2024

Great dealership offering clear and concise communication focused on customer satisfaction. The service department offers a quiet and well maintained facility for those hoping to complete remote work. More

by steeger.thomas
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Devin Anderson
Report | Print
August 19, 2024

They sell a complicated product and the staff is not yet fully up to speed. More

by donbarryj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Hannon, Scott Crossman
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