Volvo Cars Annapolis - Service Center

No loaner cars; repair was a temporary solution, but not informed of such. If you need a part that is on backorder please be straight with it. Additionally it sounds like the air conditioning issue with th informed of such. If you need a part that is on backorder please be straight with it. Additionally it sounds like the air conditioning issue with the XC90 should be a recall item, but it is not being proactively fixed. I will most likely have to book 2 more service appointments to resolve this issue (4 visits in total). More

I wasn’t told what the cost would be. While picking up vehicle I discovered that a water leakage issue that was previously fixed was still leaking water. While picking up vehicle I discovered that a water leakage issue that was previously fixed was still leaking water. More

Very responsive and courteous as always. They take good care of both of my Volvos. They take good care of both of my Volvos. More

Took toooo long for an oil change. Also whoever washed my car rushed it. I have services my BMW before and they even clean the inside. This looked like it was hosed down with water. Also whoever washed my car rushed it. I have services my BMW before and they even clean the inside. This looked like it was hosed down with water. More

Very professional and courteous. Provided consistent updates on the progress of my service throughout the entire time my car was there. Provided consistent updates on the progress of my service throughout the entire time my car was there. More

The service center does not have any loaner vehicles remaining. Unfortunately, I live outside the Annapolis area and unable to secure a vehicle or ride back to work. On the print out paperwork, it would remaining. Unfortunately, I live outside the Annapolis area and unable to secure a vehicle or ride back to work. On the print out paperwork, it would be nice to get all the recommendations and the associated fees to have them completed. I remember a couple things I was told, but 2 days later, I cannot remember what they were or what it would cost. The waiting area itself is very nice, spaced out and comfortable, they even have a small computer room to get work done. More

It was easy to make the appointment and Volvo was ready to take the car as soon as we arrived. to take the car as soon as we arrived. More

Professional People Well done Everything was timely No Problem Easy visit Thanks so much for a great experience No Problem Easy visit Thanks so much for a great experience More

Bought my volvo here with full cpo plus add on warranty. .. they never seem to know about the extended warranty or cpo... so i need to remind them when they show me the bill. But they are very nice, waiting .. they never seem to know about the extended warranty or cpo... so i need to remind them when they show me the bill. But they are very nice, waiting area is ok and the coffee is good. More

Fast and easy. It is a Great location to wait and private area for getting work done. It is a Great location to wait and private area for getting work done. More