Volvo Cars Annapolis - Service Center

I rate this dealership as average because they required multiple phone calls after the sale to get the title information. The service dept was ok. multiple phone calls after the sale to get the title information. The service dept was ok. More

Luis is absolutely outstanding and Walt is not that far behind. I really enjoyed seeing those guys, because I know that they are going to take good care of me behind. I really enjoyed seeing those guys, because I know that they are going to take good care of me More

We are on day 3 of our brand new 2020 car seriously malfunctioning and no one there will look at our car or call us. No managers will respond to our calls. Usually you call and set an appointment. Nope malfunctioning and no one there will look at our car or call us. No managers will respond to our calls. Usually you call and set an appointment. Nope. So we asked for a manager, Just keep getting managers are out. We were told by our sales guy to bring it in and drop it. Then got there and service said no we can’t take it today. ??? With again no appointment to bring it back. Sounds like they just sell cars at high end prices with no service to back up the warranties. More

I received very prompt help with a tire problem.The I received very prompt help with a tire problem. The staff in each area of the dealership is attentive , concerned and polite . I appreciate their h I received very prompt help with a tire problem. The staff in each area of the dealership is attentive , concerned and polite . I appreciate their help. More

Annapolis Volvo service department awsome As usually Walt, the service writer, was his professional self. work was accomplished on time as promised the facility was clean, adhering to the soci As usually Walt, the service writer, was his professional self. work was accomplished on time as promised the facility was clean, adhering to the social distancing, everyone wearing their masks. cannot say enough about this service department. More

Annapolis Volvo does a great job My son needed a used car. Thom Lamb did a great job finding one that would fit his budget and Walt Clements in service made sure a seatbelt and key fo My son needed a used car. Thom Lamb did a great job finding one that would fit his budget and Walt Clements in service made sure a seatbelt and key fob issue were sorted out. This is the 7th car our family has purchased at Annapolis Volvo. More

Very Accommodating Came in for tire rotation / balance and oil change. Thought I had it scheduled for 6/20 but was informed it was actually 6/23. Walt was able to acco Came in for tire rotation / balance and oil change. Thought I had it scheduled for 6/20 but was informed it was actually 6/23. Walt was able to accommodate, even thought the date mix up. I left with a great service. Walt also recommended that I get new tires, which are in need. He was able to give me an estimate for which I will call in at a later date to take care of. Awesome service. More

Every time I come here for service I receive the best service ever. Thank you Luis 😊 keep up the good work. And the people are friendly. service ever. Thank you Luis 😊 keep up the good work. And the people are friendly. More

Next day service and quick turnaround. Appointment made for next day; very communicative throughout the whole process. Great service! Even though not as convenient as other Volvo dealers, Appointment made for next day; very communicative throughout the whole process. Great service! Even though not as convenient as other Volvo dealers, worth the extra time and distance to get top rate service. Would highly recommend. More

Overcharged for a battery To install a new battery, they charged $395. This battery retails between $125 - $200. They are usually fair in their prices, but not this time. To install a new battery, they charged $395. This battery retails between $125 - $200. They are usually fair in their prices, but not this time. More