151 Reviews of Volvo Cars Arrowhead - Service Center
Prompt and Excellent Service My Volvo was parked 2cars from a car that went on fire burning along with it 3 adjacent cars. Concerned for my car covered in ashes and firemen hosed My Volvo was parked 2cars from a car that went on fire burning along with it 3 adjacent cars. Concerned for my car covered in ashes and firemen hosed water, had it towed to Volvo. Jake Johnson reassured me they would do a complete inspection to make sure there was no damage and car was safe, along with a full detailing to remove ashes, smoke smell, shampoo carpets, etc. Work was well done, promptly, and with good results. Thanks Jake and Volvo! More
90k Service Volvo S-60 2006 Prompt service and complete inspection along with my routine 90k mi service. Prices were lower than my non-dealership shop but there are a few things Prompt service and complete inspection along with my routine 90k mi service. Prices were lower than my non-dealership shop but there are a few things they say are urgent but my private shop says to wait on. Overall, the experience was highly favorable however. More
Excellent Warranty My vehicle is 'new' to me and I am unfamiliar with this area and the Volvo warranty. Jake Johnson explained what was covered under the warranty 'every My vehicle is 'new' to me and I am unfamiliar with this area and the Volvo warranty. Jake Johnson explained what was covered under the warranty 'everything' . Jake also went over the service requirements for my car. Parts needed were ordered and in less than 2 days my car is back to good as new. More
Outstanding! New to the Phoenix area and needed general service (an oil change). The drivers outside mirror was also wandering. Coming from a background in automot New to the Phoenix area and needed general service (an oil change). The drivers outside mirror was also wandering. Coming from a background in automotive service, I thought possibly the mirror was a mechanical issue. Jake, the service advisor, explained it was just the glass that needed to be replaced. Since my finance and I had just made a 2,000 mile plus trip to move here and we have a service contract on the Volvo, he suggested a complete check over of the vehicle just in case there were any issues that we were not aware of. What great work your team did to catch a broken engine mount and a broken sway bar link~all covered under the contract! Also great that the team found the rear brake pads were wearing unevenly! It was greatly appreciated! We will be back with out 2007 Volvo S80! More
Great service Happy with service preformed. Brian Lawrence as well as Mark W. are great people. they remember us and know what needs to be done when I call. Happy with service preformed. Brian Lawrence as well as Mark W. are great people. they remember us and know what needs to be done when I call. More
My Service Guy Brian Lawrence Is truly an awesome dude.. Its so way cool he remembers me all the time when I call him to set up a service or just to ask him a couple Brian Lawrence Is truly an awesome dude.. Its so way cool he remembers me all the time when I call him to set up a service or just to ask him a couple of questions. If he is not there that day.. I wait until he gets back in the office.. If the other guys and gals are half as good as him.. You have a great place.. Again Thanks Brian you are the reason I will always come back.. Jeff Hall More
Service . Problem with battery in my car. Volvo replaced the battery & checked for electric draw against system. Upon receiving car from Service Dept, upon . Problem with battery in my car. Volvo replaced the battery & checked for electric draw against system. Upon receiving car from Service Dept, upon cleaning personnel found a $20 bill in my car. Very honest act by all personnel. More
Yearly Service Very happy with service preformed. Just wish I didn't have to drive 90 miles to have service. However it is worth the drive. Thank You Very happy with service preformed. Just wish I didn't have to drive 90 miles to have service. However it is worth the drive. Thank You More
Tyler is wonderful! Great experience with this dealership, as usual. I highly recommend them! I plan to use this dealership for all future service needs. (wish there w Great experience with this dealership, as usual. I highly recommend them! I plan to use this dealership for all future service needs. (wish there wasn't a 25 word minimum ) More
Customer Review Jake is the best--always friendly and willing to take time to answer questions. The waiting area is so comfortable and love the coffee and donuts e Jake is the best--always friendly and willing to take time to answer questions. The waiting area is so comfortable and love the coffee and donuts etc. I was able to get some work done at the table and the time passed quickly. More