Volvo Cars Bridgewater - Service Center
Somerville, NJ

466 Reviews of Volvo Cars Bridgewater - Service Center
Another great service experience at. Bridgewater Volvo. Damaged my tire and they had me come in immediately. Q, the Manager and Rob one of the service were waiting for me and worked with Bridgewater Volvo. Damaged my tire and they had me come in immediately. Q, the Manager and Rob one of the service were waiting for me and worked with Red the Parts Manager to make sure the tire was ready. So important S my wife had a Heart appointment. The Sales Department, Finance Department, and Receptionist kept checking to make sure I was being helped. Customer service is #1 at Bridgewater Volvo. More
I went in for an oil change late July. I was told 4 items needed. Drive belt w/tensioner & idker crack, fuel injection serv.,coolant flush,and spark plug replacement.The car was working fi I was told 4 items needed. Drive belt w/tensioner & idker crack, fuel injection serv.,coolant flush,and spark plug replacement.The car was working fine. As a widow I wanted to get the most serious job done. After talking to a few mechanics. I went in to get the idker belt crack done.By the end of July,I was booked. An all day job. In 8:30 out 4pm. The cost 1242.33 pd July31. On Aug.10th, message flashed low battery ,urgent attention need on electrical system.I called AAA to bring a new battery afraid breakdown or lose power on the road.The mechanic said my battery was good. He said if I had work and belts changed, a new alternator is usually changed along with this job.The excellent service mechanic who charged $836.labor. As a 60+ widow, I placed my trust in the place I visited over a decade.In 10 days and less than 15 miles. Mon,I was told to come in Tues. since this occurred over the weekend.After waiting almost an hour, I was told my alternator was going. The job completed did not cause the problem. I do not agree. The serviceman came to me will a bill for almost $2500.for a new alternator and battery. He told me that it would fail on the highway!! I took my chances, I left the showroom and waited about 5mins. for them to take it off the lift and bring it to me. Fool me once, but not twice. More
I came in for a software upgrade and so many other things were addressed as well. Wiper blades changed. Oil and other fluids topped up. Wheel rotation performed. Car wash done. And a road test to crown it al were addressed as well. Wiper blades changed. Oil and other fluids topped up. Wheel rotation performed. Car wash done. And a road test to crown it all. All while while I continued to work in the guest lounge. Awesome!!! More
It’s so easy to get service at this dealership, from the efficiency of my service coordinator(Carl) to the speed and workmanship of the techs and the excellent shuttle service! It is becoming difficult to g efficiency of my service coordinator(Carl) to the speed and workmanship of the techs and the excellent shuttle service! It is becoming difficult to go elsewhere for service! More
Perfection I appreciate all which George & service staff do with such calm professional thoroughness every visit, thank you truly for making ownership a further pleasure do with such calm professional thoroughness every visit, thank you truly for making ownership a further pleasure More