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Volvo Cars Cape Cod, A Premier Company - Service Center

Hyannis, MA

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208 Reviews

208 Reviews of Volvo Cars Cape Cod, A Premier Company - Service Center

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November 29, 2020

It Took 1 and 3/4 hours to change a stock tire that had to be replaced (my cost) for a nail. No TPM Instruction. More

by EJFUNK09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Andrea Jones, Bryan Wells
Dec 14, 2020 -

Volvo Cars Cape Cod responded

I am sorry to hear about your recent experience with us. Please give me a call at 508-815-5400 or email me at bwells@drivepremier.com to review

November 26, 2020

We have been bringing our two Volvos to Premier Volvo for the 6 years that we have lived on the Cape. The service and attention to detail is very much appreciated. We originally bought our first Volvo in 199 More

by gardnersj54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Jones, Bryan Wells
Nov 30, 2020 -

Volvo Cars Cape Cod responded

Thank you for trusting Volvo Cars of Cape Cod! We appreciate your business and look forward to seeing you next time!

November 26, 2020

As always, Andrea does a great job!!!! I needed a service on very short notice and Andrea found a way to get it done. A superb effort all around! More

by lee.c.tashjian
Customer Service
Recommend Dealer
Yes
Employees Worked With
Andrea Jones
Nov 30, 2020 -

Volvo Cars Cape Cod responded

Thank you for the five-star review! We're glad Andrea was able to assist you and we look forward to your next visit here at Volvo Cars of Cape Cod!

November 16, 2020

All issues fixed as requested. Splendid service department (Andrea has been super helpful and attentive): very easy on line scheduling too, plus a comfortable waiting area, even in the time of Covi More

by Fauvemarin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harold Reilly, Mark Cadin, Andrea Jones
Nov 16, 2020 -

Volvo Cars Cape Cod responded

Thank you for your positive feedback! We're so happy to hear that we earned your 5-stars! See you next time at Volvo Cars of Cape Cod!

November 15, 2020

service done on time and everyone was pleasant. Would have liked there to be more options available at time of service such as detailing at additional cost, or at least a free wash and vacuum as at the More

by ewsc
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Andrea Jones
Nov 17, 2020 -

Volvo Cars Cape Cod responded

Thank you for your feedback. You provided some great information that we will definitely review with our team. It's important for us to hear from our customers so that we can continue to grow and enhance the customer experience during your visit. Thank you again, we look forward to seeing you during future visits.

November 14, 2020

This was for a recall and they took right at my appointed time. And I was out within the hour and they did the usual check everything else on the car. Courteous and the whole dealership space was clean and More

by JOANNEWISNIEWSKI
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Andrea Jones, Bryan Wells
Nov 16, 2020 -

Volvo Cars Cape Cod responded

Thank you for the excellent review! We appreciate you coming to visit us here at Volvo Cars of Cape Cod, and hope we have the opportunity to serve you again in the future!

November 13, 2020

I always receive professional and courteous service. And the staff is responsive and helpful. At Volvo, it's not just about selling and servicing cars, but also about developing relationships. More

by GMLANE005
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Cadin, Andrea Jones
Nov 16, 2020 -

Volvo Cars Cape Cod responded

Thank you for choosing Volvo Cars of Cape Cod! We appreciate your review!

November 12, 2020

It is always a pleasure to make use of this dealership's services. Customer treatment is friendly, polite, and efficient. My recent experience, like those in the past, was completely favorable, including th More

by DCW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Jones, Bryan Wells
Nov 12, 2020 -

Volvo Cars Cape Cod responded

All of us at Volvo Cars of Cape Cod are happy to see this wonderful feedback! Thank you for being a valued customer, and we'll see you next time!

November 12, 2020

Volvo of Cape Cod is wonderful. Great service, friendly, quick - always a pleasure. Just purchased my car - this was my first service call. thanks Andrea!! More

by SHAWVJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harold Reilly, Andrea Jones
Nov 12, 2020 -

Volvo Cars Cape Cod responded

Thank you for stopping by to leave Volvo Cars of Cape Cod a review! Your kind comments are greatly appreciated and we look forward to your next visit with us!

November 11, 2020

As always, Andrea Jones was not only a professional, but very kind. Great Customer service through and through. Thank you again for making the expectation always exceptional. More

by HOLIDAVE
Recommend Dealer
Yes
Employees Worked With
Andrea Jones
Nov 12, 2020 -

Volvo Cars Cape Cod responded

Thank you for the wonderful comments! We're delighted to hear how Andrea continues to exceed your expectations, and we can't wait to share your kind comments with her. Thanks again, from all of us here at Volvo Cars of Cape Cod!

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