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Volvo Cars Cape Cod, A Premier Company - Service Center

Hyannis, MA

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208 Reviews

208 Reviews of Volvo Cars Cape Cod, A Premier Company - Service Center

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November 11, 2020

I was told the service would take about 2 hours and that is almost exactly what it took. As usual the work was done both professionally and promptly. More

by Ted
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Andrea Jones
Nov 12, 2020 -

Volvo Cars Cape Cod responded

Thank you for your review, Ted! We're happy to hear that our service team provided you with an excellent appointment! We look forward to seeing you back at Volvo Cars of Cape Cod!

November 10, 2020

Volvo Cars of Cape Cod's service team was reliable, knowledgeable, and courteous, all at an affordable price. The service experience was enhanced with a comfortable waiting lounge. More

by sniemi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Jones
Nov 11, 2020 -

Volvo Cars Cape Cod responded

Thank you for the excellent review! We're glad you enjoyed your visit at our service department, and we hope to see you again in the future. Take care and thanks again from all of us here at Volvo Cars of Cape Cod!

November 10, 2020

Everyone has been very well informed and helpful. I am glad to continue as a customer I don’t really have five more words to add More

by BWMarcks
Recommend Dealer
Yes
Employees Worked With
Harold Reilly, Michael Mullen, Andrea Jones
Nov 10, 2020 -

Volvo Cars Cape Cod responded

Thank you for being a Volvo Cars of Cape Cod customer! We appreciate your loyal business and look forward to your next visit!

October 30, 2020

Volvo Cars of Cape Cod is a professionally run car Volvo Cars of Cape Cod is a professionally run car dealership with no games, no gimmicks, no ‘up selling’, no excuse dealership. I bought my car her More

by markgreeley179
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Harold Reilly, Andrea Jones
Oct 30, 2020 -

Volvo Cars Cape Cod responded

Hi Mark, we can't thank you enough for this review! We hope to have you as a customer for life at Volvo Cars of Cape Cod!

October 27, 2020

No news is good news. Everything on my maintenance appointment went smoothly. Thanks to Andrea and Bryan (and of course last but not least the guys in the shop) for taking care of that! More

by PHILIP16
Recommend Dealer
Yes
Employees Worked With
Andrea Jones, Bryan Wells
Oct 28, 2020 -

Volvo Cars Cape Cod responded

Hi Philip! We're so happy to hear that Andrea and Bryan worked with you during your service appointment! We appreciate your 5-stars! See you next time at Volvo Cars of Cape Cod!

October 26, 2020

They always go above and beyond to make sure everything that needs attention on our car is taken care of to our satisfaction and ask if there is anything else we need More

by WBMCSM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Jones, Bryan Wells
Oct 26, 2020 -

Volvo Cars Cape Cod responded

We are honored to receive your support! Thank you! - Volvo Cars of Cape Cod Team

October 24, 2020

Very good service. Sorry that a part was still not available and is back ordered. Blame the pandemic? We hope that we will receive the part in a timely way. More

by jorgense
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Jones
Oct 26, 2020 -

Volvo Cars Cape Cod responded

Thank you for taking the time to share your feedback. We will update you once the part has arrived! -From your friends at Volvo Cars of Cape Cod

October 23, 2020

It has always been my mission to take excellent care of my Volvo and keep it for many years. By taking my car to Volvo Cars of Cape Cod, I feel completely confident that I'm accomplishing my mission. Thank More

by ANNGROSZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrea, and Bryan
Oct 26, 2020 -

Volvo Cars Cape Cod responded

We are grateful to have your business. Thanks for taking the time to leave us a review! - The Volvo Cars of Cape Cod Team

October 23, 2020

Andrea in Cust Svc was more than accommodating. As my 1st trip to service she took the time to explain what was to be done and answered any questions I had. She is an asset to the dealership. More

by positiveoptions
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Jones
Oct 26, 2020 -

Volvo Cars Cape Cod responded

We appreciate your business and your review, especially the great feedback about Andrea! Thanks from the Volvo Cars of Cape Cod Team.

October 23, 2020

Asked for some marks on passenger door to be buffed out. Wasn't done. Its little things that often make the experience positive or negative More

by WTONER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Andrea Jones
Nov 11, 2020 -

Volvo Cars Cape Cod responded

I am sorry to hear that we fell short on your recent visit with us. We appreciate the feedback and agree it is the little things that make the difference.

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