Volvo Cars Cape Cod, A Premier Company - Service Center
Hyannis, MA

208 Reviews of Volvo Cars Cape Cod, A Premier Company - Service Center
Outstanding service. Went for oil change and It was completed within an hour. The waiting area was clean and everyone socially distanced and wore a mask. completed within an hour. The waiting area was clean and everyone socially distanced and wore a mask. More
I was very disappointed at my last visit for the repair of the air-conditioning unit on my 2015th Volvo. After a three hour wait at your very pleasant facility I was told, after my second inquiry, that th of the air-conditioning unit on my 2015th Volvo. After a three hour wait at your very pleasant facility I was told, after my second inquiry, that the car couldn't be fixed that day because you didn't have the part on site. However, for $1200 it could be repaired at a later time. This visit cost me approximately $150 and three hours of wasted time. Melinda Oleksiak More
The quality of service is remarkable. They make sure everything is working nothing is missed. I trust Mike who sold me my Volvo he is by far the best when it comes to making sure you're safe and more th everything is working nothing is missed. I trust Mike who sold me my Volvo he is by far the best when it comes to making sure you're safe and more than satisfied with your purchase. I won't go anywhere else as long as he is there. More
My visit exceeded my expectations.We brought in one car for service and had asked in advance whether our second car could be serviced to follow. Volvo could not guarantee this as they were quite booked. Gi for service and had asked in advance whether our second car could be serviced to follow. Volvo could not guarantee this as they were quite booked. Given the pandemic we did not want to wait in the waiting room which is why we chose this method. We were able to be accommodated and in a very timely fashion. It went like clockwork. I gash in the sidewall of my tire was found which could have been dangerous if it had not been. Kudos to Andrea Jones who kept in communication with us throughout the process and was extremely helpful in naming it happen seamlessly. .She is a great ambassador for Volvo. I felt very confident in the service, would use this service again and recommend it. Mr. wells followed up after my appointment with an email asking how things had gone. More
Everyone was helpful and professional even though there was some confusion regarding my situation. They made it up to me by giving me a very good deal on the parts I needed in the end. was some confusion regarding my situation. They made it up to me by giving me a very good deal on the parts I needed in the end. More
Would not take my Fiat for service anywhere else on the Cape. Always Professional and efficient. Always willing to answer my questions. Convenient and courteous. Cape. Always Professional and efficient. Always willing to answer my questions. Convenient and courteous. More
This was a very easy, straightforward and friendly experience. Made the reservation, showed up, the Volvo Rep showed where to get coffee and invited me to wait in a conference room so I could make so experience. Made the reservation, showed up, the Volvo Rep showed where to get coffee and invited me to wait in a conference room so I could make some business calls and work on my laptop. More
My experience at Volvo Cape Cod has been stellar. the purchase experience was top notch. This experience has now extended to the Service Department. I had a minor issue with a check engine light. Brya purchase experience was top notch. This experience has now extended to the Service Department. I had a minor issue with a check engine light. Bryan in the Service Dept. made sure that I got in and out in time for a trip with my wife. In what was obviously an extremely busy schedule compounded by Covid 19 Bryan made all efforts to get my vehicle in and out and fully complete in and extremely timely manner, and always with a smile. I applaud Bryan and the service staff for fitting me in on short notice and delivering exceptional service. I would highly recommend Volvo of Cape Cod to any one wishing for top sales and service for you and your vehicle. Bryan and the service staff got me on the road for the only time off I had with my wife this Summer. Kudos! More
Andrea and the rest of the Volvo team could not have been more helpful. I was scheduled immediately for a broken headlight. While I waited Outside was offered a chair. The repair was done, my car was cleaned more helpful. I was scheduled immediately for a broken headlight. While I waited Outside was offered a chair. The repair was done, my car was cleaned in a timely fashion. The customer service from Andrea and your team was amazing. More