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Volvo Cars Cape Cod, A Premier Company - Service Center

Hyannis, MA

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208 Reviews

208 Reviews of Volvo Cars Cape Cod, A Premier Company - Service Center

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May 08, 2020

Andrea and Iain gave me wonderful service, as always! Volvo Cars Cape Cod is the best for getting the job done right the first time! Also appreciated that the vehicle was sanitized upon completion of ser More

by CCCG15
Recommend Dealer
Yes
Employees Worked With
Andrea Jones, Bryan Wells
May 10, 2020 -

Volvo Cars Cape Cod responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Volvo Cars Cape Cod, A Premier Company. Please don't hesitate to reach out if you need anything else.

May 01, 2020

Andrea was fantastic. She kept us apprised of everything. One thing, in the past , our car was washed and the inside vacuumed and wiped down. This was not done. The outside was washed and the wi More

by maria_t5
Recommend Dealer
Yes
Employees Worked With
Andrea Jones
May 01, 2020 -

Volvo Cars Cape Cod responded

Hi Maria, We're sorry to hear that your visit didn't meet the high standards our guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly. Thank you again for choosing Volvo Cars Cape Cod, A Premier Company, we look forward to having you as one of our valued customers for many more years to come!

May 01, 2020

Continuing good service Came in for a software upgrade that was supposed to take 1.5 hrs, and they did it in 30 minutes (plus they disinfected the car). Kudos to Andrea and More

by Fauvemarin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Jones
May 02, 2020 -

Volvo Cars Cape Cod responded

Thank you, it's fantastic to hear that Andrea and the team provided such an exceptional experience! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Volvo Cars Cape Cod, A Premier Company.

March 25, 2020

Difficult Issue solved with great communication and Empathy Issues were with new car that could not be readily resolved. Appeared to be idiosyncratic. Dealership service and manager-level communications were f More

by JMCNETT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark--Administration, Harold Reilly, Derek Nickerson, Andrea Jones, Bryan Wells
Mar 26, 2020 -

Volvo Cars Cape Cod responded

Thank you for taking the time to leave us a review! Your business is greatly appreciated by all of us here at Volvo Cars Cape Cod, and we hope to see you again in the future - take care!

March 21, 2020

I am hooked on Volvo service. The new counter people are so friendly and knowledgable. I know I am in good hands. Thanks! So much More

by ABTM
Recommend Dealer
Yes
Employees Worked With
Andrea Jones, Bryan Wells
Mar 23, 2020 -

Volvo Cars Cape Cod responded

It's our pleasure! We're glad to have you as a part of the Volvo Cars Cape Cod family, and we look forward to your next visit!

March 21, 2020

Had to go in during the coronavirus pandemic to have my brakes replaced. Great service, super clean facility, and welcoming waiting area equals an excellent experience. More

by Car lover
Recommend Dealer
Yes
Employees Worked With
Andrea Jones
Mar 23, 2020 -

Volvo Cars Cape Cod responded

Thank you for taking the time to leave us a review! We appreciate you choosing Volvo Cars Cape Cod for your service needs, and we look forward to working with you again in the future!

March 17, 2020

Excellent As Usual I am beginning my 4th year of sales and service with VolvoCarsCapeCod, and during that time I have consistently enjoyed prompt, thorough and efficient More

by DCW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Jones, Bryan Wells
Mar 18, 2020 -

Volvo Cars Cape Cod responded

Thank you so much for your loyal business! We appreciate you being a part of the Volvo Cars Cape Cod family, and we look forward to your next visit!

March 17, 2020

efficient, friendly, great communication Booked an appointment online. Andrea welcomed us when we arrived and promptly got us started. Communication was excellent. The car needed a couple of More

by rmc1744
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Jones
Mar 18, 2020 -

Volvo Cars Cape Cod responded

Thank you for taking the time to leave us a review! We appreciate you choosing Volvo Cars Cape Cod for your service needs and we hope to work with you again in the future!

March 17, 2020

Dealer maintenance is a huge rip off! Hyannis MA Volvo dealer told me I needed 3 cat converters for $10,292 + tax! I really only needed one O2 sensor. WON'T be back! My 2008 XC90 V8 has More

by kenandjan0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Andrea Jones
Mar 18, 2020 -

Volvo Cars Cape Cod responded

Janis... while we appreciate the opportunity to service your vehicle, please understand that replacing the O2 sensor will only delay the same occurrence as your vehicle efficiency code was the cat converter. Our Volvo Certified Master Technician is trained to diagnose the vehicle's condition and inform you of the information. We look forward to your next visit. - Bryan Wells, Service Manager

March 13, 2020

40,000 service Everyone at the dealership was friendly and professional. WiFi while I waited was definitely a plus. The work was done as promised within the time fr More

by briwendy1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Jones, Bryan Wells
Mar 16, 2020 -

Volvo Cars Cape Cod responded

Thank you for the kind review! We appreciate you choosing Volvo Cars Cape Cod for your service needs, and we look forward to seeing you again in the future!

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