Volvo Cars Cape Cod, A Premier Company - Service Center

Great service great people. They have earned my service and recommendations. I can trust that the safety of my auto is in good hands. Many thanks! They have earned my service and recommendations. I can trust that the safety of my auto is in good hands. Many thanks! More

Awesome - very professional, helpful, competent, informed, and communicative on all issues about my scheduled service. A loaner woukd have been helpful but never seems to be one available. A defini informed, and communicative on all issues about my scheduled service. A loaner woukd have been helpful but never seems to be one available. A definite negative - not for Rebekah - but for dealership. More

I had several problems with my Volvo on a weekend and I called the dealer on Saturday letting them know I had a problem with my lights in particular. I got an appointment for Monday and was given a loaner called the dealer on Saturday letting them know I had a problem with my lights in particular. I got an appointment for Monday and was given a loaner while they worked on the car. A few hours later I was told it was fixed and also received a video from the technician explaining what was done. Car is running great after a complete software update, thanks! More

Great service and a very helpful staff. They really go above and beyond for customers. They really go above and beyond for customers. More

I’ve been with Volvo Cape Cod for over a decade. This time was different— the video inspection was a new splash, but they measured the tread thickness on my tires without noticing they were snow tir This time was different— the video inspection was a new splash, but they measured the tread thickness on my tires without noticing they were snow tires. Also, with $2500 service they failed to include new windshield wipers, a surprising setback. More

Very helpful and understanding. .I would recommend this place to others.. thank you for everything .I would recommend this place to others.. thank you for everything More

Thorough service. I appreciated the rides home and back to the dealership. I really liked the video of my service. I appreciated the rides home and back to the dealership. I really liked the video of my service. More

Welcoming and very knowledgeable in an exceptionally clean office and waiting area. The work was done in a timely fashion. clean office and waiting area. The work was done in a timely fashion. More

They wanted over $400 for a reservoir I purchased for $50. They wanted over$700 for a headless gut assembly that I got for $179. They wanted over $900 for a negative battery cable. They replaced the ther $50. They wanted over$700 for a headless gut assembly that I got for $179. They wanted over $900 for a negative battery cable. They replaced the thermostat housing for over $700 and when I got it home it still leaked anti freeze. I was going to have to bring it back on the boat, pay over $170 for the boat, another $80 for an Uber to get back to the boat. Instead in the cold I removed the skid plate with great difficulty, put it on jackstands in the driveway, and get 3 full turns on the nut on the clamp for the lower driver’s side radiator hose. That was the leak whenever tha car cooled from running. Hasn’t leaked since. Now I got my battery changed at Juffy Lube and as soon as I did the passenger side airbag lot came on. I explained this to them. They said it was an error code that the car thought I had installed a shutoff switch for the airbag. They wanted$1500 to fix a problem with the Volvo software. As it is I spent $3400 on the repairs they did do and it still leaked. I also have brought my Volvo V70 there.I spent $2400 one trip then $2000 the next. That’s $7800 in less than a year and I would expect better treatment as a customer. You’ve turned me off to Volvos. More

After listening to my concerns about a tinny sound the service folks couldn't find, my service coordinator suggested I record the sound on my phone. Rather than think I was exaggerating, her idea allowed service folks couldn't find, my service coordinator suggested I record the sound on my phone. Rather than think I was exaggerating, her idea allowed me to record the sound and return to the dealership where they identified the problem. A little listening and creative problem solving worked!! More