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Volvo Cars Cape Cod, A Premier Company - Service Center

Hyannis, MA

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208 Reviews

208 Reviews of Volvo Cars Cape Cod, A Premier Company - Service Center

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January 14, 2023

my only issue I have auth Premier Volvo. is the amount if email reminders (5) I received for my service appointment. Just too many! More

by dickfed693
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Jones, Bryan Wells, Andrew Smith, Rebekah Taber
Jan 16, 2023 -

Volvo Cars Cape Cod responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Volvo Cars Cape Cod, we look forward to having you as one of our valued customers for many more years to come! Bryan Wells - Sales Manager bwells@drivepremier.com

January 11, 2023

Pleasant and informative. The video was extremely helpful and clearly presented. Andrea answered all my questions at checkout. Thank you. More

by BUCKBATS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Jones, Andrew Smith
Jan 12, 2023 -

Volvo Cars Cape Cod responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Andrea met your expectations. Thank you again for choosing Volvo Cars Cape Cod, we look forward to having you as one of our valued customers for many more years to come! Bryan Wells - Sales Manager bwells@drivepremier.com

December 19, 2022

Great service each time I have both my Volvo cars brought in! Customer service is excellent and polite! They make you feel at home. Highly recommend More

by mmcder21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Jones
Dec 20, 2022 -

Volvo Cars Cape Cod responded

Thanks for taking the time to leave a great rating, Mmcder21. We are glad you're happy with our friendly customer service and hope to see you again at Volvo Cars Cape Cod.

December 09, 2022

As always, they fixed the issue with my Fiat in minimal time. Andrea is so accommodating More

by arch8
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Jones, Bryan Wells
Dec 10, 2022 -

Volvo Cars Cape Cod responded

We are pleased to learn that our team took care of your Fiat in an efficient, timely manner. We appreciate you choosing Volvo Cars Cape Cod for your automotive needs. Take care.

December 09, 2022

As always, I had a great experience at the dealership earlier this week. Andrea is always very helpful and friendly! She actually knows who I am and I appreciate that. I usually see Harold during my time More

by Jim Igoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Jones, Bryan Wells
Dec 12, 2022 -

Volvo Cars Cape Cod responded

Jim, we appreciate your five-star review and input. We are glad to learn that you are consistently impressed with the customer care from our Team. Thank you so much for being one of our valued guests, and we look forward to your next visit at Volvo Cars Cape Cod.

November 28, 2022

This morning , I arrived with an emergency light, and before the end of the day my issue was resolved. This dealership is amazing. More

by arch8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Jones
Nov 29, 2022 -

Volvo Cars Cape Cod responded

Hello! We thank you for taking the time to write a review and share your positive experience with our Service Department. We hope you'll think of Volvo Cars Cape Cod next time your vehicle requires service.

October 30, 2022

I called shortly before closing on a Friday afternoon, Andrea patiently listened to my urgent, check engine light, need for service on our Volvo S60. She suggested that I bring the car in the next morning More

by Michael V
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Jones
Nov 02, 2022 -

Volvo Cars Cape Cod responded

We are so proud to provide you an exemplary service that is welcoming and accommodating to you here at Volvo Cars Cape Cod, Michael. Thank you for taking the time to leave us such a kind review and allowing us to service your vehicle. Our team is delighted to serve you anytime that you may need us.

October 25, 2022

Good work by the service dept on our Volvo B5. Easy purchase from Emma Gilmore, who helped us with financing! More

by knight94728
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emma Gilmore , Andrea Jones
Oct 26, 2022 -

Volvo Cars Cape Cod responded

Volvo Cars Cape Cod had a lovely time working with you and we are so glad you enjoyed your time with us. Please don’t hesitate to reach out if there is anything else we can do for you. Take care.

October 11, 2022

First time bringing my Volvo for service to this dealer since I purchased it used out of VA. Wonderful experience and took great care of me and the car. More

by joelharms
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rebekah Taber
Oct 13, 2022 -

Volvo Cars Cape Cod responded

Hello, we're glad you're happy with the way we do business here. Thank you for the five-star review of the care you and your Volvo received during your visit! Please don't hesitate to reach out to us here at Volvo Cars Cape Cod in the future if you need any further auto-related assistance from our Service Team.

September 25, 2022

Best customer service advisors and manager. Repairs done right and when they said they would be. More

by Andreajones5362
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Jones, Bryan Wells
Sep 26, 2022 -

Volvo Cars Cape Cod responded

Volvo Cars Cape Cod is thrilled to learn our Service Team got your repairs done right and when they said they would be. We strive to provide the best customer service.

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