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Volvo Cars Cape Cod, A Premier Company - Service Center

Hyannis, MA

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208 Reviews

208 Reviews of Volvo Cars Cape Cod, A Premier Company - Service Center

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January 16, 2021

Problem connecting software update with the Volvo server but during the whole process the dealership kept me informed and with a loaner car. Well done. More

by MS
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Andrea Jones
January 16, 2021

As always Andrea is a complete professional. Always kind and courteous. I was disappointed with the loaner vehicle. I know they are busy but it had a very funky smell and leftover trash in it. Luckily I don More

by martinecanning
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Jones, Bryan Wells
January 14, 2021

It was nice to see Rich back in Service. Not sure if his presence was what is contributed to my feelings but It seems there was less tension on this visit and just seemed the staff was less stressed even t More

by kmacdon913
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Jones
January 14, 2021

Brought my car in to have a squeak fixed. Was told that I had suspension issues and that 3 things needed to be replaced. I wasn’t allowed to only do the one thing that was causing the squeak; I was told t More

by MAG_PIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Andrea Jones
January 12, 2021

Really great service. Only one problem. Booked appt at 1:00. Was told I would get car back by 3:00 or so. Have trouble driving in dark and rain. Car quite late in getting done. Kind of stressful. Ne More

by JAMAKING
Recommend Dealer
Yes
Employees Worked With
Bryan Wells
January 03, 2021

I had a serious problem with my car that took 23 days to remedy. The Service manager and staff were extremely helpful and kept me up to date on the progress of the repair. More

by ALISON14
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Andrea Jones, Bryan Wells
Jan 04, 2021 -

Volvo Cars Cape Cod responded

We're happy we could help! Thanks for trusting the Volvo Cars of Cape Cod Service team!

January 01, 2021

Always a great service and Customer care experience at Volvo Cars Cape Cod. No different on this occasion for a regular maintenance service appointment. Thank You Team Volvo Cars Cape Cod ! More

by Kerstin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harold Reilly, Andrea Jones, Bryan Wells, Andrew Smith
Jan 05, 2021 -

Volvo Cars Cape Cod responded

It's our pleasure! Thank you for being a Volvo Cars of Cape Cod customer. We're grateful for your business and look forward to your next visit!

December 26, 2020

Service was excellent ! I brought my car in for a few minor cosmetic issues and a check engine light that was also a very minor problem. When I arrived, Andrea had a loner car warmed up and running at th More

by bmattison
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Jones, Bryan Wells
Dec 28, 2020 -

Volvo Cars Cape Cod responded

We're happy to take care of you here at Volvo Cars of Cape Cod! Thanks for taking the time to share your experience with us. We'll see you next time!

December 02, 2020

Staff is professional,respectful, and courteous during these difficult times. They did their best to get our vehicle repaired and returned as quickly as possible. More

by NDEFEO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Jones, Bryan Wells
Dec 02, 2020 -

Volvo Cars Cape Cod responded

Thank you for taking the time to leave this great review of our team! We appreciate you trusting Volvo Cars of Cape Cod with your vehicle's repair - please don't hesitate to reach out if there's anything else we can do for you!

November 30, 2020

It's always a pleasant experience. Andrea went out of her way to be flexible for our schedule. aaa aaa aaa aaa aaa aaaa aa More

by jwr02643
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Jones
Dec 01, 2020 -

Volvo Cars Cape Cod responded

Thank you for visiting Andrea at Volvo Cars of Cape Cod! We appreciate your business!

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