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Volvo Cars Lisle - Service Center

Lisle, IL

4.5
176 Reviews

176 Reviews of Volvo Cars Lisle - Service Center

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September 14, 2013

This service department is a joke. There is always more problems with my car after I receive service. There was even a scratch on the side of my car that nobody told me about. Volvo was hoping I would dr More

by a101
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Oct 01, 2013 -

Volvo Cars Lisle responded

Volvo of Lisle participates in the DealerRater Certified Dealer Program. We are committed to providing high quality customer service, but based on your DealerRater review, you did not share that experience. That is very disappointing to us, and through this program we have the opportunity to work with you to resolve any issues with your experience at their dealership. We wanted to apologize for your previous service and inform you that the Service Manager is no longer employed by Volvo of Lisle as of this week. If there is anything we can help you with in the future, please do not hesitate to contact us. Sincerely, Your Volvo of Lisle Service Team

September 12, 2013

Took my Volvo in for scheduled free maintenance and also got a interior/exterior detailing. Everyone was friendly and helpful and after the detailing, my car was actually gleaming, it looked fantastic. I More

by houston819
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
September 12, 2013

first time in awhile since working with tim..did a great job for me and i expect the same each time in the future. i feel very strongly that we will be able to communicate quite well and experience little More

by s_tompson1
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
August 31, 2013

I came for oil change and replacement of indicator light on the gear selector box. Both were done satrisfactorily. However I was a bit unprepared for the unexpected cost of the bulb replacement when the bi More

by edabat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
August 29, 2013

I'd want to keep my Volvo in tip top shape and maintain it for a long time.So I felt I could trust trust Volvo of Lisle to give me the services I needed, and not charge for any unnecessary service More

by suelilo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
August 13, 2013

Every thing was done well. Dominic was friendly, helpful and gave good advice re the wheel alignment. Car was carefully cleaned and work done right the first time. More

by 840lynwis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dominic Lattanzio
August 10, 2013

I could take my Volvo closer to a dealer 10 minutes away. I choose to take my Volvo to a service department(Volvo of Lisle) who is courteous, professional and listens to my concerns. They are honest enough t More

by charleskaduk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
August 09, 2013

My experience with Volvo of Lisle has been a great one. Unlike some other Volvo Dealers, Volvo of Lisle treats you very well after the purchase of a vehicle as well as before ( to be expected). I highly re More

by matyasecm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Dominic Lattanzio
August 01, 2013

Service advisor Dominic Lattanzio was very helpful and pleasant. A very conscientious individual. I consider him an asset to this Volvo service department. That's why I prefer Dominic Lattanzio as a reg More

by mimisioson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dominic Lattanzio
July 16, 2013

Always, always pleased with the service department at Volvo of Lisle. Everything is clearly explained to me, the work on my car is always done completely and on time. John Korallus always answeres any li More

by LauraL6423
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
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