
Volvo Cars Marin
San Rafael, CA
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 14 reviews
I had a very disappointing experience with Volvo Cars Marin, specifically with their sales advisor Thayer De Alba. I was seriously interested in a pre-owned XC90. After confirming details and arrangin Marin, specifically with their sales advisor Thayer De Alba. I was seriously interested in a pre-owned XC90. After confirming details and arranging a test drive, I even persuaded my wife to make the long trip from the South Bay, and we booked a weekend stay in San Rafael. Then, at the last minute on Friday afternoon, I was suddenly told the car had been sold. No apology, no effort to make things right, and my follow-up email was ignored. The whole process felt like a bait-and-switch tactic, using a good deal as a lure to get people into the dealership, only to claim it’s “already sold.” That is NOT HONEST BUSINESS. This wasted my time, money, and trust. A dealership representing Volvo should hold itself to higher standards of professionalism and integrity. Unfortunately, that was not my experience here. More
I worked with Thayer and he was super nice and helpful and he made buying a car a breeze. and he made buying a car a breeze. More
I purchased a 2017 Volvo wagon with 72,000 miles from Volvo Marin for $29,000—and so far, my experience has been mixed. The sales process with Dara was smooth, and he asked me to leave a review. I plan t Volvo Marin for $29,000—and so far, my experience has been mixed. The sales process with Dara was smooth, and he asked me to leave a review. I plan to—but how I ultimately rate this dealership depends on how they resolve the following issue. Despite repeated requests, I have still not received the second key, which should be standard with a purchase like this. I’ve been passed around and eventually referred to Diana Kennedy, who accused me of being “threatening” when I calmly stated that I would leave a public review if the situation wasn’t resolved. That’s not a threat—it’s basic accountability. If I were in her shoes, I would have made a good-faith offer to provide or partially cover the cost of the key. Instead, I was made wrong for asserting a legitimate concern. As a woman, I found the response not just unhelpful, but dismissive and gendered. I’m still open to having this resolved professionally and fairly—and if that happens, I’ll update this review to reflect it. More
Tex Harrrison and the service team at Volvo Cars Marin couldn't have been more knowledgeable and took their time to provide me the most complete info on the services performed on my 2023 XC60 Recharge Plu couldn't have been more knowledgeable and took their time to provide me the most complete info on the services performed on my 2023 XC60 Recharge Plus. More
Our family worked with Tex Harrison, Every aspect of the deal was smooth, transparent and relaxed. Tex even had a variety of cool Volvo hot wheels for gifts for the children I searched around and made cont deal was smooth, transparent and relaxed. Tex even had a variety of cool Volvo hot wheels for gifts for the children I searched around and made contact with Tex Harrison. It was by far our best vehicle purchase experience. We will buy from Tex and Volvo Cars Marin again More
Dara Sok was a joy to work with! Excellent in explaining all the fine details of the contract and breaking down what’s involved in pricing. He worked very hard to make sure we were c Excellent in explaining all the fine details of the contract and breaking down what’s involved in pricing. He worked very hard to make sure we were comfortable with purchase. We were buying a used car, but he gave it the same incredible effort as though we were buying a new car. More
I bought the car! I worked with Harry Yee, and the process went very smoothly. Harry was understanding and accommodating and helpful (and not pushy at all)! I am reall I worked with Harry Yee, and the process went very smoothly. Harry was understanding and accommodating and helpful (and not pushy at all)! I am really enjoying my car (used, but new to me)! The dealership really did a great job! On the basis of my purchase, I recommend them very highly! More
We worked with Tex and he was so great to work with. Super straight forward and kind. We went with our baby during a pandemic and felt safe, cared for, and not pushed around at all. Probably the most st Super straight forward and kind. We went with our baby during a pandemic and felt safe, cared for, and not pushed around at all. Probably the most straight forward purchase we’ve made. After previously being loyal to Walnut Creek we had some bad experiences with their new leadership/employees. I searched around and made contact with Tex (Thomas) Harrison. It all seemed to easy, my husband and I thought maybe we’d have a different experience when we showed up in person but nope, it was so easy and straight forward. We will buy from them again. More
Great expeirience in Marin I was looking at Grand Cherokee's and walked across the street to Volvo Marin, great guys, the staff was up front, new their product. I love this new I was looking at Grand Cherokee's and walked across the street to Volvo Marin, great guys, the staff was up front, new their product. I love this new XC90. If you want a honest buying process, go see Volvo Marin. I got the best price up front, quick and easy. Thanks guys More