Volvo Cars Mission Viejo

So far I've used them for sales and service and been completely satisfied with both. Staff are helpful and friendly, service prompt and efficient. completely satisfied with both. Staff are helpful and friendly, service prompt and efficient. More

Very professional in both sales and service areas. Dealership is attractive and clean. So happy we chose MVV. Sent our daughter to buy a XC90, she loves. Dealership is attractive and clean. So happy we chose MVV. Sent our daughter to buy a XC90, she loves. More

Very good and clean location. I was able to get a loaner. All service needs are taken care of. Quick and efficient. Complimentary wash is included All service needs are taken care of. Quick and efficient. Complimentary wash is included More

Everything was great other than when I tried to call back to get a ride I couldn’t get through and then I left several messages with no response. I had to wait until I could get a ride then picked it up two to get a ride I couldn’t get through and then I left several messages with no response. I had to wait until I could get a ride then picked it up two or three days later. When I brought the car home I noticed that the trunk had to be unloaded to be worked on and my tire kit and emergency cover we’re just tossed in the trunk not placed back in its proper place. Also the truck divider is broken. I will try to fix it, if I can’t I’ll have to bring it back. It seems that your service desk is understaffed. You may need an additional person or two. Maybe someone that can be the concierge to make sure people are getting back-and-forth and getting their cars when they are complete. Thank you More

Service was very complete and professional and actually done earlier than expected. We rarely meet the mileage recommendation for routine service so it is done at 1 year rather than 10,000 miles. done earlier than expected. We rarely meet the mileage recommendation for routine service so it is done at 1 year rather than 10,000 miles. More

Excellent place to do business. I purchased a 2013 BMW X3. Robert was very polite and professional. I had one the best car buying experiences. The rear hatch needed to be corrected. They didn't it without X3. Robert was very polite and professional. I had one the best car buying experiences. The rear hatch needed to be corrected. They didn't it without hesitation, washed and filled the tank with gas. More

On a return visit as previous service assistant didn’t Understand, Art provided great communication including updates and did a lot of trouble shooting himself. I was going to switch service locations ba Understand, Art provided great communication including updates and did a lot of trouble shooting himself. I was going to switch service locations based on previous negative experiences but Art restored my confidence in the Mission Viejo location’s dedication to customer service and getting the job done right. Thank you, Art! More

Purchased a XC60 2 weeks ago and every employee we have been in contact with has been courteous and helpful. Hope parts prices are MSRP been in contact with has been courteous and helpful. Hope parts prices are MSRP More

Very helpful - smooth service and even helped with an unusual request to dig into the middle console compartment to retrieve a customer loyalty card that had fallen inadvertently there. :) unusual request to dig into the middle console compartment to retrieve a customer loyalty card that had fallen inadvertently there. :) More

Amazing staff (Art and Moricio) and managers (Dave) Excellent service Timely updates Finished on time The smoothest service I had over the past 3 yrs (3rd service in 3 different dealers) (Dave) Excellent service Timely updates Finished on time The smoothest service I had over the past 3 yrs (3rd service in 3 different dealers) Top that with amazing car wash at the end. More