Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Volvo Cars Rochester

Rochester, NY

Overview
Reviews
Vehicles
4.9
218 Reviews
Car Shopping Made Easy We provide a vast selection of new and used vehicles, exceptional car care and customer service with a smile! Exceptional Customer Service We are committed to providing amazing customer experiences. We Keep You Going Our service center is here to help ensure you enjoy many great years of driving with the vehicle you purchase from us.
Contact Dealership

1500 University Ave

Rochester, NY

14610

Directions

By Type

Showing 218 reviews

May 02, 2024

I’m always satisfied with this Volvo dealer and their service department. Friendly, great mechanics. I feel confident when Imleave that my car has been well,cared for and I don’t have to worry. I can jus More

by NROSSI01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim at desk.
Report | Print
May 02, 2024 -

Volvo Cars Rochester responded

We're delighted to know you've had consistently satisfying experiences with our service department at Volvo Cars Rochester. It's great that you can drive away worry-free, knowing your car has been well cared for! Enjoy the ride and thanks for sharing this review.

Helpful
May 02, 2024

The service staff at the front desk were welcoming, professional and kind. The service work was completed when they said it would be done. Thank you. More

by Anne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim
Report | Print
May 02, 2024 -

Volvo Cars Rochester responded

Anne, we're glad to know you had a positive experience with our service staff at Volvo Cars Rochester. We always aim for efficiency and professionalism. Thanks for your feedback!

Helpful
April 30, 2024

They were a wonderful dealership to work with. Very professional and informative when answering questions. Would definitely recommend to others! More

by GLFAGAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexandria
Report | Print
Apr 30, 2024 -

Volvo Cars Rochester responded

We're delighted to know you had a positive experience with us at Volvo Cars Rochester! We appreciate your recommendation and look forward to assisting you in the future. Safe travels!

Helpful
April 27, 2024

Great Service and great team to work with. I will definitely do business with them int he future, More

by JAMES_MARASCO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexandria Erickson
Report | Print
Apr 29, 2024 -

Volvo Cars Rochester responded

We're so glad to hear you had a great experience at Volvo Cars Rochester. We look forward to seeing you again in the future!

Helpful
April 25, 2024

Clean and service staff were excellent etc etc etc etc etc etc etc etc etc More

by BTUSKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sefvicet
Report | Print
Apr 26, 2024 -

Volvo Cars Rochester responded

We're happy to hear your service visit went excellent at Volvo Cars Rochester. Thanks for the review!

Helpful
April 20, 2024

Everything was professional from start to finish. My sales rep was low key but on top of the transaction. Finance department was organized. Paperwork easy. Everything was ready when I picked the car More

by LLUNDBACK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ruby Black
Report | Print
Apr 22, 2024 -

Volvo Cars Rochester responded

We're glad to know your experience with us at Volvo Cars Rochester was smooth and professional. We strive for efficient service, from sales to finance! Enjoy the ride in your new car!

Helpful
April 19, 2024

Very family oriented. ..been with them, both in sales and service, for 14 years and simply cannot complement their professional and personable conduct enough. This dealersh More

by GPP0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Deguzman
Report | Print
Apr 22, 2024 -

Volvo Cars Rochester responded

We're so grateful for your long-term support and trust in our team at Volvo Cars Rochester! It's wonderful to know that you've had such positive experiences with us over the years. Here's to many more together!

Helpful
April 18, 2024

The entire process from car purchase to pickup was handled professionally. We appreciated the time our sales person (Alexandria) spent reviewing the car operation details ... and her enthusiasm. More

by RKANTON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexandria
Report | Print
Apr 19, 2024 -

Volvo Cars Rochester responded

We're glad to know that you had a professional and thorough experience with us at Volvo Cars Rochester. Alexandria will be pleased to learn about your positive feedback! Enjoy the ride in your new car.

Helpful
April 17, 2024

Worked with Jim in service and work was timely and of high standards across the board! More

by RLDSBI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim
Report | Print
Apr 17, 2024 -

Volvo Cars Rochester responded

It's wonderful to hear your service visit at Volvo Cars Rochester was of high quality and completed in a timely manner. Thanks for the positive feedback- we appreciate it!

Helpful
April 15, 2024

Wish to once again express my sincere gratitude and appreciation for both the top rate professional services provided and personal demeanor extended by the dealership's service department personnel and More

by ART.PIRES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Fabiano, Jim Zicari, Paul Simmons, Kim Cook, Aden Reyes, Armando Barberi, Sean Crayton, Dar Melenbacher- to name a few.
Report | Print
Apr 15, 2024 -

Volvo Cars Rochester responded

We're so glad to know you've consistently had a great experience with our service department at Volvo Cars Rochester. Your kind words and continued support mean the world to us! Thanks for being part of our family, we look forward to serving you in the future.

Helpful
1
2
...
22