Volvo Cars Rochester

Everyone there is always friendly and helpful. Having a loaner car available was easy and extremely convenient. Having a loaner car available was easy and extremely convenient. More

Easy to make the appointment, very friendly and thorough. Comfortable waiting area. I have been going here for over 30 years Comfortable waiting area. I have been going here for over 30 years More

Volvo Rochester took care of me. They booked me quickly, gave me a rental, staying in communication with me and offered me options. Their professionalism and level of outstanding s They booked me quickly, gave me a rental, staying in communication with me and offered me options. Their professionalism and level of outstanding service was amazing especially after receiving less than adequate car from the dealership where I purchased the car in Williamsville. Thank you!! More

They are always a pleasure to work with. Super knowledgeable, fast service, and friendly. Highly recommended Super knowledgeable, fast service, and friendly. Highly recommended More

Took to long and was surprised that we needed brake work done at 37k miles. Also suggested a $695 40,000 mile service that we have never done with our last 4-5 Volvo's done at 37k miles. Also suggested a $695 40,000 mile service that we have never done with our last 4-5 Volvo's More

I came in for a test drive. Jimmy, was both knowledgeable and thorough in his explanations of ALL the features of the vehicle. He took the time to go over all the paper specs an Jimmy, was both knowledgeable and thorough in his explanations of ALL the features of the vehicle. He took the time to go over all the paper specs and finance options. It was truly impressive and made us feel confident in the idea of working with them in the future. We are still in the deciding phase but may be swayed due to the service alone. More

The service to replace my tires, inspect my car and perform the 20,000 mile check was good. However, when I got my car back: 1. It was not fully charged, which I think it should be, 2. There was gr perform the 20,000 mile check was good. However, when I got my car back: 1. It was not fully charged, which I think it should be, 2. There was grease on the interior of the drivers door, 3. The was a 1.5” pen mark on the back of the drivers seat. I would think the dealer would check these things before returning the car back to the customer. I bought an $85,000 car and I just spent $1,700 on tires. I would think my car would be returned in tip top, clean condition…. More

They were super attentive and helpful. Appreciated their customer service. Nice waiting room for me to sit in. Appreciated their customer service. Nice waiting room for me to sit in. More

Always courteous, responsive and thorough. The service team is very strong at this dealership. Waiting area is pleasant. The service team is very strong at this dealership. Waiting area is pleasant. More

Our experience with Volvo Rochester was absolutely outstanding. Our salesman Jimmy was truly excellent and the experience from initial meeting to delivery was outstanding! outstanding. Our salesman Jimmy was truly excellent and the experience from initial meeting to delivery was outstanding! More