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Volvo Cars Rochester

Rochester, NY

Overview
Reviews
5.0
240 Reviews
Call Dealership (585) 728-4573
View Awards

1500 University Ave

Rochester, NY

14610

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Showing 240 reviews

October 21, 2023

The Service Department at this dealership always has taken care of any concerns I’ve had with my vehicle. They always supply me a detailed description of what I need and the cost . All the staff are gre More

by DMACELLVEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim, Nick
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Nov 06, 2023 -

Volvo Cars Rochester responded

We're glad to know that our Service Department at Volvo Cars Rochester has consistently met your needs and expectations. We pride ourselves on clear communication and excellent customer service, so it's wonderful to see this reflected in your experience. Thanks for the review!

October 19, 2023

I have always found the service team to be courteous and answer all questions. I have always been very pleased with the service. More

by SANDYSAIL2374
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
don't know
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Nov 02, 2023 -

Volvo Cars Rochester responded

We're delighted to know you've consistently found our service team at Volvo Cars Rochester courteous and helpful. Thanks for the positive feedback, we appreciate it!

October 19, 2023

Last week my license plate and frame fell off my 2010 Volvo V70.. I stopped in at the Garber Volvo dealership and was talking with the service writer Jim about getting it fixed and the service manager More

by cggreeley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick. Service Manager
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Nov 02, 2023 -

Volvo Cars Rochester responded

Hey there, cggreeley! It's great to know that Jim and Nick were able to assist you quickly at Volvo Cars Rochester. We're proud of our service team and we appreciate your loyalty over the years. Safe travels in your Volvo V70!

October 12, 2023

The whole team GREAT - Quick and easy to get my tire fixed! And I got a car wash!!!! More

by RUBYTHOMPSONBLACK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim and Paul
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Oct 18, 2023 -

Volvo Cars Rochester responded

Thank you for choosing Volvo Cars Rochester, we appreciate your positive feedback!

October 12, 2023

My experience was professional and effective. The representative that I dealt with was informative, helpful and friendly. Work was done on time and they even saved me some money. Thank You Gar More

by JMCCORMI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Zicari
Report | Print
Oct 17, 2023 -

Volvo Cars Rochester responded

JMCCORMI, we're delighted to know you had a professional and effective experience at Volvo Cars Rochester. It's great that our team could be informative, helpful and friendly! Thanks for choosing us.

October 10, 2023

Everything was excellent. We are most satisfied. Highest ratings in all categories. Very well done. More

by ASCHWARTZ179
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Zicari
Report | Print
Oct 17, 2023 -

Volvo Cars Rochester responded

We're delighted to know that you had an excellent experience with us at Volvo Cars Rochester! Your high ratings in all categories are greatly appreciated. Thank you for your feedback and we look forward to serving you again soon!

October 10, 2023

Very good service. . my circumstances were very unusual and they stepped up to the plate. More

by SCOUTMASTERKEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
From the top down
Report | Print
Oct 17, 2023 -

Volvo Cars Rochester responded

Thank you for trusting us with your business and your vehicle! We are happy to hear that our team was thorough and attentive throughout your experience. Your support means a lot to us, and we hope to work with you again down the road. Drive safely!

October 09, 2023

Also get good service at Volvo. Everyone is works to make everything go as fast and smooth as possible. More

by 1988GLORY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember
Report | Print
Oct 17, 2023 -

Volvo Cars Rochester responded

We're glad to know you had a smooth and efficient experience at Volvo Cars Rochester! Our team works hard to provide top-notch service. Thanks for the positive review!

October 08, 2023

Volvo’s service was fast, efficient and on time. The service rep, was polite and very helpful. More

by LLAIR56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave
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Oct 17, 2023 -

Volvo Cars Rochester responded

Thank you, Llair56, for stopping by to leave Volvo Cars Rochester a wonderful review!

Oct 17, 2023 -

LLAIR56 responded

Excellent service

October 07, 2023

The service was superior. Car looks great. Well groomed and the staff reminded me of need for upcoming oil change! Very detailed and attentive service personnel! More

by YANDKCLARKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
Report | Print
Oct 17, 2023 -

Volvo Cars Rochester responded

YANDKCLARKE, we're glad to know our team at Volvo Cars Rochester provided you with superior service and attention to detail. We look forward to seeing you for your upcoming oil change!

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