Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Volvo Cars Rochester

Rochester, NY

Overview
Reviews
4.9
240 Reviews
Call Dealership (585) 473-8530
View Awards

1500 University Ave

Rochester, NY

14610

Directions

By Type

Showing 240 reviews

September 08, 2023

My car was taken in early and they finished early. My visit went very smoothly. More

by DTYDINGS
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Zicari
Report | Print
Sep 12, 2023 -

Volvo Cars Rochester responded

Thank you for the kind words! We are thrilled to hear that your visit went smoothly. All of us at Volvo Cars Rochester appreciate your recommendation and wish you safe driving!

September 07, 2023

The sales department has consistently been very good to work with, without pressure. Service is consistently competent. More

by RLWWNY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy DeGuzman, Nick Fabiano, Jim Zicari
Report | Print
Sep 08, 2023 -

Volvo Cars Rochester responded

We're glad to know you've had consistently good experiences with our sales and service departments at Volvo Cars Rochester. Thanks for sharing your feedback!

September 06, 2023

Their offices are great and the sales person's attention to detail was the best. They went above and beyond letting us test drive the car, including coming to our home. And then went even further to find More

by RICHARD_LOWE0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruby
Report | Print
Sep 08, 2023 -

Volvo Cars Rochester responded

Richard, we're delighted to know that Ruby and our team at Volvo Cars Rochester were able to provide you with a top-notch experience. We always aim for the extra mile! Thanks for recommending us - enjoy your new car!

September 04, 2023

Had a great experience buying our first Volvo. We dealt with Ruby Black and she was so personable and not pushy. Really liked working with her. More

by SARAHLHALL77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ruby Black
Report | Print
Sep 08, 2023 -

Volvo Cars Rochester responded

Sarah, we're delighted to know you had a great experience with Ruby Black at Volvo Cars Rochester. We appreciate your feedback and hope you enjoy your first Volvo!

September 02, 2023

Dennis helped make the process easy and enjoyable. Joe did a great job explaining the billing. Everyone was friendly. More

by JAMESWSPITZNAGEL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dennis
Report | Print
Sep 08, 2023 -

Volvo Cars Rochester responded

James, we're glad to know Dennis and Joe made your experience at Volvo Cars Rochester smooth and enjoyable. Thanks for sharing this positive feedback!

September 01, 2023

Always professional, excellent work. Will continue to deal with this dealership. This is my sixth Volvo! More

by PEGSWINGLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim
Report | Print
Sep 07, 2023 -

Volvo Cars Rochester responded

We're delighted to know you've had consistently great experiences with us at Volvo Cars Rochester. It's fantastic that we'll be seeing you again! Enjoy your sixth Volvo, and here's to many more!

September 01, 2023

Everyone is so nice and inviting! So Professional and knowledgeable. One of my favorite service experiences! More

by ROWEFOTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim in the service department
Report | Print
Sep 07, 2023 -

Volvo Cars Rochester responded

We're delighted to know that you had a favorite service experience with us at Volvo Cars Rochester! Our team always aims to provide professional and knowledgeable assistance. Thanks for the review!

September 01, 2023

I love my new volvo! Thank you again to Alexandria for making the car buying process easy! ◡̈ More

by RLSLATS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexandria, Joe, Jon
Report | Print
Sep 07, 2023 -

Volvo Cars Rochester responded

We’re glad to hear that Alexandria gave you the stress-free and easy buying experience you deserve. Your new Volvo is an excellent choice and we hope that it’s everything you could want and more! If there’s anything else Volvo Cars Rochester can do to help you, please don’t hesitate to ask.

August 31, 2023

Convenient scheduling, good communication. I’ve been going to them for years, have always been happy with their work. More

by DEMETER.LISA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Zicari
Report | Print
Sep 06, 2023 -

Volvo Cars Rochester responded

We're glad to know that you've been satisfied with our service over the years at Volvo Cars Rochester. We appreciate your loyalty and look forward to continuing providing convenient scheduling and good communication for many more years!

August 30, 2023

Very knowledgable about their product line. Very friendly and attentive to needs. Made this a good experience instead of just a transaction. More

by MNYHAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jimmy DeGuzman
Report | Print
Aug 31, 2023 -

Volvo Cars Rochester responded

MNYHAN, we're glad to know that our team at Volvo Cars Rochester was able to provide you with a knowledgeable and friendly experience. Thanks for sharing your feedback!

1
...
15
16
17
...
24