Volvo Cars Rochester

Excellent service from Jimmy DeGuzman in leasing a new Volvo. Everything was clearly explained and the process went smoothly. I am a long-time customer of Volvo and have worked with Jimmy for years. He Volvo. Everything was clearly explained and the process went smoothly. I am a long-time customer of Volvo and have worked with Jimmy for years. He does a great job! My new car needed service on day two to correct a malfunction in the left indicator system. The service was excellent and quickly returned my car in great shape. I appreciated the loaner during the repair time. More

Jim had a recommendation with pricing for my new tires waiting for me when I arrived. I was in a time crunch to make a work meeting and he made sure everything was set and ready to go so I could get out t waiting for me when I arrived. I was in a time crunch to make a work meeting and he made sure everything was set and ready to go so I could get out the door on time. He also did a great job (as usual) explaining the charges, credits and work done. Excellent customer experience! More

Jimmy DeGuzman did an excellent job and I would gladly recommend him to others who may be interested in purchasing or leasing a Volvo. recommend him to others who may be interested in purchasing or leasing a Volvo. More

The service was fine. I dropped my car off at 9 with a 1 pm pickup time for a 50k service and tire rotation. The car was not ready until 2. Shuttle service was gre I dropped my car off at 9 with a 1 pm pickup time for a 50k service and tire rotation. The car was not ready until 2. Shuttle service was great but for the $ you charge and seeing I had an appointment' I was disappointed in the wait. More

Very nice service installing new tires to my Honda. Wheels were properly balanced. Good job Volvo! Wheels were properly balanced. Good job Volvo! More

Excellent service and I love the shuttle! Everyone truly wants to give the best experience for customers. Everyone truly wants to give the best experience for customers. More

Excellent customer service team, mechanics are top quality and facility is very nice while waiting. quality and facility is very nice while waiting. More

Everyone was very nice but the appt lasted longer than expected...almost 3 hours long. expected...almost 3 hours long. More

Easy to schedule appts and very helpful guys. As a woman most guys in dealerships treat you like you are ignorant. Not these guys! I appreciate that! And they make it simple and are not defe As a woman most guys in dealerships treat you like you are ignorant. Not these guys! I appreciate that! And they make it simple and are not defensive- another characteristic of service depts! Thank you More

Easy to make appointment and service was complete when promised. Quick and friendly shuttle service. promised. Quick and friendly shuttle service. More