Volvo Cars San Antonio

Excellent Bryan went over and beyond to make sure I was satisfied. He was kind and thorough. I received my loaner car very quickly so I could get my day started Bryan went over and beyond to make sure I was satisfied. He was kind and thorough. I received my loaner car very quickly so I could get my day started. More

Excellent service I went in the have a panel cover to stabilize/protect fuel lines replaced. I also had an alignment done at the same time. Bryan was very friendly and I went in the have a panel cover to stabilize/protect fuel lines replaced. I also had an alignment done at the same time. Bryan was very friendly and courteous in attending to my service. Luis was very helpful and made sure I was happy with the loaner made available to me. More

Service department shines again! Fortunately, I haven't had to go to the dealership often but when I do-everyone I've come in contact with is just marvelous! Fortunately, I haven't had to go to the dealership often but when I do-everyone I've come in contact with is just marvelous! More

As always outstanding service with a smile! :-) Another outstanding job! Kelli and her service team did a great job of troubleshooting the problem and then proceeded with the fix. Had to order a p Another outstanding job! Kelli and her service team did a great job of troubleshooting the problem and then proceeded with the fix. Had to order a part but as soon as it came in she scheduled us for service. Maintenance team did an outstanding job fixing the problem and now we are as good as new! Thanks again for the great job... More

Easy, stress free car buying experience. After a couple months of searching on various websites, we had finally found the car with all the features we wanted through Volvo of San Antonio. Wit After a couple months of searching on various websites, we had finally found the car with all the features we wanted through Volvo of San Antonio. Within 30 minutes of inquiring online, we received an email followed by a call from Ray Aguilar. From that moment, Ray made our car buying experience very easy and stress free. Everything he told us before making the trip from Houston was exactly as it was. And even though we couldn't make it on the day originally planned, he and Peter Schalk reassured us that the car will be waiting for us. Even before we arrived there, Ray had sent us a picture of our new car with the big red bow. It was nice to see that our car was ready and waiting for us! Upon arrival, everyone was very attentive and friendly. Ray took the time to take us on a long test drive to show us a good number of features on the car. He was very helpful and extremely knowledgable about the car. Overall, we had an awesome experience buying our new car! And we were in and out of the dealership in 2 hours. Thanks so much for your great service and we will make sure to refer our family and friends! More

Terrible follow up. Lousy warranty coverage The dealership had my car for a week and did not inform me that my vehicle issue was not under warranty until I called them. I was told I bought 100,0 The dealership had my car for a week and did not inform me that my vehicle issue was not under warranty until I called them. I was told I bought 100,000 bumper to bumper warranty when I bought it there but then was told the park assist light was not coverages Bad service rip off warranty. Will not buy here again. More

On average it was good High turnover of staff! Just when I get used to one person, he/she moves on to another job. In the last year, I have dealt with 4 different sales pe High turnover of staff! Just when I get used to one person, he/she moves on to another job. In the last year, I have dealt with 4 different sales personnel because of constant staff turnover. More

sales department The sales people were very courteous and quick with all the paperwork. I was able to leave with my new car in just a few hours The sales people were very courteous and quick with all the paperwork. I was able to leave with my new car in just a few hours More

Nice clean Dealership I switched to San Antonio after using the Volvo dealership in Austin for many years. It is a nice dealership and everyone is very nice. However I wa I switched to San Antonio after using the Volvo dealership in Austin for many years. It is a nice dealership and everyone is very nice. However I was disappointed this time, service was performed, but had to make another appointment sue to them not having a part. I had to call to chase them and found the part was in, went back for the part installing, only had to wait just over an hour. The next day I got in my car to leave for work and I got a warning saying "Switch off your engine, coolant is low" I had just paid approx $1,000 for a full service, fluid flush and top up in preparation for a long road trip long up in a couple of days. I called the service department, was told to open the hood and check the coolant, it was very low, got disconnected while trying to talk to the service rep and filling the coolant (while in work clothes)> I checked it a couple of times that day to make sure I didn't have a leak. No one ever called back to check on me, makes me wonder if they missed anything else while they did my service. Hopefully I won't have any troubles on my road trip. Disappointing customer service this time. More

Love our Volvo service center Everyone at the Service Center has always made it very easy & pleasant to get maintenance crossed off our list. Thanks for making it so easy! Everyone at the Service Center has always made it very easy & pleasant to get maintenance crossed off our list. Thanks for making it so easy! More