Volvo Cars San Antonio

Excellent and prompt service! First word that comes to mind is WOW! I was in and out in about 7 minutes, my car and paperwork were ready for me to just sign, dropped off the loaner First word that comes to mind is WOW! I was in and out in about 7 minutes, my car and paperwork were ready for me to just sign, dropped off the loaner keys and I was on my way back to work. Great job Kelli, you made my workday a lot easier! More

Service Visit Experienced excellent customer service when I brought my car in. I was kept informed of the progress and my car was ready in 1 day. Easy breezy! Experienced excellent customer service when I brought my car in. I was kept informed of the progress and my car was ready in 1 day. Easy breezy! More

Professional and courteous service Kelli Davis (my assistant service manager) was great. She is always willing to help and is very genuine in helping me take care of my car. I would r Kelli Davis (my assistant service manager) was great. She is always willing to help and is very genuine in helping me take care of my car. I would recommend her to friends and family. More

car was not as advertised Only some of the agreed upon repairs were done. If we had lived in town we would not have accepted the car. We had given 4-5 days notice that we were Only some of the agreed upon repairs were done. If we had lived in town we would not have accepted the car. We had given 4-5 days notice that we were coming to look at it. The car was not even clean inside or out, when we got there. We drove over 100 miles (1 way) to look at the car. They knew we coming that far. We called two times to make sure the car was ready. We were told it was. They did, however deliver it to us 10 days later, after some of the repairs were done. More

Service visit I reported computer messages, received prompt appointment, friendly service, complimentary carwash, and explanation of what was wrong and corrected. P I reported computer messages, received prompt appointment, friendly service, complimentary carwash, and explanation of what was wrong and corrected. Pleasant waiting facilities with refreshments; was very comfortable for the short wait. Keep up the superior professional service. I am a satisfied customer. Thanks More

Outstanding service Outstanding Service. This is my 3rd Volvo and I have always had outstanding service. Ms Davis was a step ahead of me during the entire service. Outstanding Service. This is my 3rd Volvo and I have always had outstanding service. Ms Davis was a step ahead of me during the entire service. More

Buying a new (used) auto We went into the dealership to "test drive" a SUV we saw online. From the moment we got out of our auto till the time we left it was a pleasant experi We went into the dealership to "test drive" a SUV we saw online. From the moment we got out of our auto till the time we left it was a pleasant experience AND we bought the SUV! More

An incomplete job Service department found multiple "new" problems with my car and immediately tried to get me to trade it in and buy something more expensive. Got home Service department found multiple "new" problems with my car and immediately tried to get me to trade it in and buy something more expensive. Got home to find that my rear carpet and floorboards were ripped out and the battery casing was laying in pieces in the trunk. Terrible experience and I will not be back. More

Service I was there for service & was provided an estimate. We are still considering where to have the work done. Since our car is now an antique; we are ex I was there for service & was provided an estimate. We are still considering where to have the work done. Since our car is now an antique; we are exploring all options. More

Roof Leak Lost rear wiper and was replaced free of charge. Leak inside the vehicle took four times to repair but it looks like it finally was successful.They br Lost rear wiper and was replaced free of charge. Leak inside the vehicle took four times to repair but it looks like it finally was successful.They brought in a technician from Volvo to help take care of the problem. More