Volvo Cars San Antonio

car was not as advertised Only some of the agreed upon repairs were done. If we had lived in town we would not have accepted the car. We had given 4-5 days notice that we were Only some of the agreed upon repairs were done. If we had lived in town we would not have accepted the car. We had given 4-5 days notice that we were coming to look at it. The car was not even clean inside or out, when we got there. We drove over 100 miles (1 way) to look at the car. They knew we coming that far. We called two times to make sure the car was ready. We were told it was. They did, however deliver it to us 10 days later, after some of the repairs were done. More

Service visit I reported computer messages, received prompt appointment, friendly service, complimentary carwash, and explanation of what was wrong and corrected. P I reported computer messages, received prompt appointment, friendly service, complimentary carwash, and explanation of what was wrong and corrected. Pleasant waiting facilities with refreshments; was very comfortable for the short wait. Keep up the superior professional service. I am a satisfied customer. Thanks More

Outstanding service Outstanding Service. This is my 3rd Volvo and I have always had outstanding service. Ms Davis was a step ahead of me during the entire service. Outstanding Service. This is my 3rd Volvo and I have always had outstanding service. Ms Davis was a step ahead of me during the entire service. More

Buying a new (used) auto We went into the dealership to "test drive" a SUV we saw online. From the moment we got out of our auto till the time we left it was a pleasant experi We went into the dealership to "test drive" a SUV we saw online. From the moment we got out of our auto till the time we left it was a pleasant experience AND we bought the SUV! More

Service I was there for service & was provided an estimate. We are still considering where to have the work done. Since our car is now an antique; we are ex I was there for service & was provided an estimate. We are still considering where to have the work done. Since our car is now an antique; we are exploring all options. More

Roof Leak Lost rear wiper and was replaced free of charge. Leak inside the vehicle took four times to repair but it looks like it finally was successful.They br Lost rear wiper and was replaced free of charge. Leak inside the vehicle took four times to repair but it looks like it finally was successful.They brought in a technician from Volvo to help take care of the problem. More

An incomplete job Service department found multiple "new" problems with my car and immediately tried to get me to trade it in and buy something more expensive. Got home Service department found multiple "new" problems with my car and immediately tried to get me to trade it in and buy something more expensive. Got home to find that my rear carpet and floorboards were ripped out and the battery casing was laying in pieces in the trunk. Terrible experience and I will not be back. More

Great Customer Service With a Smile I recently called Principle Volvo of San Antonio and asked if they could take my car in for service, after being stranded with a dead battery. They r I recently called Principle Volvo of San Antonio and asked if they could take my car in for service, after being stranded with a dead battery. They recommended a towing service and were able to attend to my car's needs in a couple of hours time. I was provided a loaner vehicle so I could make it in time to teach my 2:00 p.m. class. I really appreciate having a dealership near by that takes into account life's little emergencies and who strives to make a difference in their customers' lives.... Dr. G More

Excellent car repair- yet it is insane to have to title this We received excellent care. They were prompt if figuring problem and found a solution. It was helpful to have them drive husband to his appointment We received excellent care. They were prompt if figuring problem and found a solution. It was helpful to have them drive husband to his appointment and back. Thanks! More

Swedish Efficiency I emailed several San Antonio car dealers looking for a used car with comfort. less than 100,000 miles and a 60 month loan for less than $200 and no m I emailed several San Antonio car dealers looking for a used car with comfort. less than 100,000 miles and a 60 month loan for less than $200 and no money down. Cadillac Devilles, Lincoln Town cars and Mercury Grand Marques seemed to meet my requirements. Principle had the Cadlillac. David Mora responded that day that that car had been sold the day before. Would I be interested in a 2007 Volvo S60? My last Volvo was a new 144S purchased for $12,000 in 1972. I really enjoyed that car for several years but the purchase price for a another new Volvo grew faster than my wallet. Before I saw the 2007, David sensed the price pressure point and teamed with Stephen Arters to craft a loan with Wells Fargo which required no down payment, $200 monthly for 48 months at a competitive interest rate. I test drove the car the next morning and we closed the sale. A mountain of paperwork climbed, the car was prepped with services at the 100,000 mile mark even though the car had 97,000. A very nice gesture by David and Principle. I had a loaner for the day of servicing and David helped me install the Magellan GPS. The chocolate cookies were a nice finshing touch. I am ready to drive my Volvo to work for Amazon delivery services. Thanks for a very positve experience. More