Volvo Cars San Antonio

Exceptional service Kelly helped us quickly replace a damaged tire before a road trip. While reviewing the vehicle, they also identified we needed brakes repaired. They c Kelly helped us quickly replace a damaged tire before a road trip. While reviewing the vehicle, they also identified we needed brakes repaired. They communicated quickly and repaired the vehicle within 2 hours. Great team! More

Repair work I needed some pretty expensive repair. My service adviser worked to find me a discount coupon that saved me a little more than 10%. That was very he I needed some pretty expensive repair. My service adviser worked to find me a discount coupon that saved me a little more than 10%. That was very helpful and something he probably didn't have to do. More

Great customer service Volvo has the best service, hands down. They always go the extra mile from a car wash to updating me on the car's service needs. I am very happy with Volvo has the best service, hands down. They always go the extra mile from a car wash to updating me on the car's service needs. I am very happy with the service department. More

Took my car in at 9am as a walk in I took my car in as a walk in at 9am, by 1pm I got a phone call and my service member offered to text me pictures of parts and repairs needed, by 3:30 I took my car in as a walk in at 9am, by 1pm I got a phone call and my service member offered to text me pictures of parts and repairs needed, by 3:30 (same day) my service member kaylee called me and told me my car was washed and ready for pick up. The service was quick and great, my service member also called my warranty company got all the information needed and asked questions for me and informed me of everything I needed. Will go back and do recommend Volvo dealership of San Antonio More

Quick, friendly and very informative service! I worked with Kevin Nichols and he walked me to the parts department to answer some questions I had regarding my car. As for the service, I was kept I worked with Kevin Nichols and he walked me to the parts department to answer some questions I had regarding my car. As for the service, I was kept fully in the loop on anticipated time and potential issues that might come up. I was also called and informed that they had found some other issues (fuel filter and coolant might be getting on in age) and already had out-the-door prices ready if I wanted to get that done at the same time. It was a quick process to be handed a loaner car to keep my inconvenience to a minimum. I got a call promptly the next day informing me that the car was finished, and the car was returned washed and looking good. Being quoted a price, kept in the loop throughout the process and getting information explained to me in a language I could understand made the entire process very easy and enjoyable. Despite the labor rates being a little higher than independent shops, I got fantastic service and a loaner car, neither of which is a guarantee elsewhere. More

Amazing customer service I purchased my car at a Volvo dealership in Dallas. I had some issues with the vehicle and the Dallas dealership called the San Antonio dealership an I purchased my car at a Volvo dealership in Dallas. I had some issues with the vehicle and the Dallas dealership called the San Antonio dealership and put me in touch with Kelly. The Dallas dealer told me to expect a call from Kelly and that happened within 10 minutes. I was quite impressed. The service didn't stop there. With every phone call she answered every question. When I got there on my appointment day everyone treated me like royalty. The same happened when I picked the vehicle up. Isaac, the technology genius, helped me immensely with understanding many of the things that my car can do. This is one of the best experiences I've had a car dealership. More

Excellent Service I had a low coolant alert come on so I went to dealer to get a diagnosis. Received very quick diagnosis and service at no cost. Also had a slow tire l I had a low coolant alert come on so I went to dealer to get a diagnosis. Received very quick diagnosis and service at no cost. Also had a slow tire leak repaired. Cost seemed a little high, but had it done to be sure that the right patch service was performed. More

Very pleasant, professional service at reasonable price. Easy to make service reservation, received by service representative right of way, with service completed in a timely manner. Felt price of service wa Easy to make service reservation, received by service representative right of way, with service completed in a timely manner. Felt price of service was reasonable. More

Great first experience First trip into dealer for service since I purchased car and service was an important consideration when choosing the brand. Quick and efficient, wou First trip into dealer for service since I purchased car and service was an important consideration when choosing the brand. Quick and efficient, would definitely recommend. More

Refreshingly efficient, honest, and genuinely caring team! The experience we had purchasing our new Volvo was phenomenal. Joel Lozano, Peter Schalk, and Stephen Arters are just a few of the team members that The experience we had purchasing our new Volvo was phenomenal. Joel Lozano, Peter Schalk, and Stephen Arters are just a few of the team members that made our purchase more enjoyable than that of any other vehicle we have purchased in the past. Joel was extremely effective in answering questions, providing us with information, and offering assistance, even when he was not in the office. He was professional and friendly, which made us feel like we had a friend on the inside helping us make the right choices. Peter Schalk made us feel like valued customers as he took us seriously and provided us with a quote within minutes of us expressing interest in purchasing. Peter made us feel like valued people when meeting him in the showroom as he took the time to learn about us, and tell us about his faith in the Volvo brand. Stephen Arters was extremely knowledgeable about additional products that were available to us and helped us sort out the details in a way that relieved any stress or anxiety that can sometimes be a part of any major financial investment. He was patient with us and allowed us to review the information until we were comfortable making decisions, and that meant staying after closing time. Before visiting the dealership I had no idea what "Volvo for life" meant. Now I do, and I will make efforts to share our experience with anyone we know who is in the market for a new vehicle. I am sure others will find out that even if you need to drive four hours as we did, the trip will be well worth it. More