
Volvo Cars San Antonio
San Antonio, TX
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Great Experience Clean, positive, professional, and efficient. I did not feel my time wasn't valued....I felt my time was very important to the service professionals Clean, positive, professional, and efficient. I did not feel my time wasn't valued....I felt my time was very important to the service professionals working there. More
Thank You I want to express my thanks to Mr. Bryan Gonzalez and your staff for the courteous and professional manner extended to me during my recent 50,000 mil I want to express my thanks to Mr. Bryan Gonzalez and your staff for the courteous and professional manner extended to me during my recent 50,000 miles maintenance. Mr. Gonzalez is patient, caring and wants provide the best help he can. Thank you for your pride in offering each customer the best in service, quality and professionalism. I also want to tank the mechanic who worked on my car for his attention to detail and advising me on the issues my car had and issues which in time would become serious problems. My car runs much better now that the maintenance has been performed. I especially want to thank you for the car loaner program you offer. Normally I schedule my car maintenance appoints with my VA appoints at Audie Murphy hospital and don't have to worry how I'm going to make my appointments. More
Great Job!!!! I took my vehicle to have service done and as always Volvo of San Antonio did an excellent job and with satisfactory customer service and professional I took my vehicle to have service done and as always Volvo of San Antonio did an excellent job and with satisfactory customer service and professionalism. Keep up the great work!!!!!!!!! More
Volvo San Antonio While the process of buying a car is a long one, it was made more enjoyable by our experience with Miguel and Ricco. We were initially looking at anot While the process of buying a car is a long one, it was made more enjoyable by our experience with Miguel and Ricco. We were initially looking at another car, but it was headed for auction. Once I provided information about what we were looking for, Miguel gave us a recommendation on another car. He was very friendly, honest and answered all of my questions. When we arrived, Miguel was busy with another client, so Ricco took over for him. He was very knowledgeable about the car and a really cool guy to talk to all together. As far as car buying experiences go, this was nice. More
I highly recommend service using service agent Kelly Davis Kelly quickly understood my problem with my older (principal) volvo. She aptly conveyed service needs to technician. Communication - superb. I own Kelly quickly understood my problem with my older (principal) volvo. She aptly conveyed service needs to technician. Communication - superb. I own two certified preowned volvos. More
Incredibly Frustrating That Our New Car Has Had So Many Issu Our new XC90 has had constant issues. It's been in the shop 3 times since we bought it in June. It's incredibly frustrating and disappointing that a Our new XC90 has had constant issues. It's been in the shop 3 times since we bought it in June. It's incredibly frustrating and disappointing that a new car as expensive as this vehicle is, is so poorly made. The most recent visit seemed to be to fix an issue that wasn't done correctly from the last visit. Or it was to fix an issue that was created from the last visit. That being said, the service team at Volvo is trying their best to help. More
Exemplary Service of Vehicle Purchase Ben Yancelson was an excellent sales associate. He was extremely helpful and very knowledgable of Volvo vehicles. He presented himself very professio Ben Yancelson was an excellent sales associate. He was extremely helpful and very knowledgable of Volvo vehicles. He presented himself very professionally and never pressured us into the purchase. His knowledge of Volvo vehicles was the selling point for us. More
Great service! My vehicle was fixed in 2 days, Volvo had a rental ready for me and I was in and out in 10 mins. Everyone was polite and helpful. My vehicle was fixed in 2 days, Volvo had a rental ready for me and I was in and out in 10 mins. Everyone was polite and helpful. More
Good service personnel, poor results The service personnel are excellent in customer relations snd I guess they tried their best to correct a factory defect in the right rear compartment The service personnel are excellent in customer relations snd I guess they tried their best to correct a factory defect in the right rear compartment of the vehicle where it leaks. They have attempted to fix it 3 times and have failed. This last time Web they asured me that it would no longer leak but as soon as it started raining it leaked again. I want to get another new vehicle since I don't know how it has affected or will affect inside the vehicle possible rust and bad smell. I hope that Volvo will take care of this since under the lemon law I should be getting a new vehicle. We will see what happens. More
Great service I recently took my car to get serviced. I have no complaints. Everything as far as what my car needed as well as pricing was explained beforehand and I recently took my car to get serviced. I have no complaints. Everything as far as what my car needed as well as pricing was explained beforehand and all of my questions were answered More