
Volvo Cars San Antonio
San Antonio, TX
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Overall Pleased Appreciate all the great care for my 50,000 mile service last week. From making the appointment, arranging a loaner, to Brant taking over from there. Appreciate all the great care for my 50,000 mile service last week. From making the appointment, arranging a loaner, to Brant taking over from there. Comforting to know each time my car hits that milestone for car maintenance, that it is STRESS-FREE! More
Just an oil change One of the main reasons my next car will be a Volvo is due to the incredible service I get every time I go to the dealership. Kevin was so gracious a One of the main reasons my next car will be a Volvo is due to the incredible service I get every time I go to the dealership. Kevin was so gracious and took care of me and my car. The remodeled waiting room is a pleasure to wait in. Thank you for your consistent, excellent service. More
Service department Excellent Service, friendly, sweet, willing to give you 100 percent excellent service. I am very please and happy as a customer. Yes, I will tell my f Excellent Service, friendly, sweet, willing to give you 100 percent excellent service. I am very please and happy as a customer. Yes, I will tell my friends and neighbors about Principle Volvo of San Antonio. More
great people Working with Rico in Sales, Stephen in finance for the purchase of my 2016 XC60 was a very rewarding experience. Rico listened to the reasons I had f Working with Rico in Sales, Stephen in finance for the purchase of my 2016 XC60 was a very rewarding experience. Rico listened to the reasons I had for wishing to trade in my 2012 XC60 for a new one and showed me the vehicles that fit my criteria and pointed out any special "deals" available. I make my choice and the rest or the purchase process was normal but made a great deal more pleasant because of the quality of the people I was working with! More
How do service well These folks did a great job getting my problem diagnosed, in for repair, and completely in a timely fashion. No part of the process was cumbersome, ra These folks did a great job getting my problem diagnosed, in for repair, and completely in a timely fashion. No part of the process was cumbersome, rather it was delightfully well organized and executed. No part of this could have been done with more professionalism, clarity, speed, or efficiency. More
Exceptional Once again this dealership surpassed my expectations, excellent customer service. Kelli was fantastic to us & we were not at all inconvenienced during Once again this dealership surpassed my expectations, excellent customer service. Kelli was fantastic to us & we were not at all inconvenienced during the repairs of our car. i am very pleased. More
Great service The service was perfect and my problems and concerns were addressed quickly and with care. Kelly Davis was extremely friendly and very positive and u The service was perfect and my problems and concerns were addressed quickly and with care. Kelly Davis was extremely friendly and very positive and upbeat. She stayed in touch with me letting me know exactly what the service department was doing to correct my problem. The one thing I really appreciated was the way Kelly gave me a loaner car without hesitation. The customer service is beyond reproach! More
Volvo e-csll Went in for re-call Richard took great care of me. Staff was polite and helpful for a busy Monday. Visited with some of the folks when I bought my t Went in for re-call Richard took great care of me. Staff was polite and helpful for a busy Monday. Visited with some of the folks when I bought my two Volvos and then I was out the door with my car washed and looking like it just came off the showroom floor. Great place friendly Service & great experience. More
Fast service Fast and they knew what needed to be done. Offer refreshments and told me service was done and they were washing my car. Went over the service preform Fast and they knew what needed to be done. Offer refreshments and told me service was done and they were washing my car. Went over the service preformed and srnt me home. More
Excellent first maintenance visit I purchased a new XC-70 in early April of 2016. The dealer has offered free oil-change and related services for 10,000, 20,000 and 30,000 miles. Th I purchased a new XC-70 in early April of 2016. The dealer has offered free oil-change and related services for 10,000, 20,000 and 30,000 miles. This is an outstanding value, and I took advantage of the free 10,000-mile service. My only issue was that the service manager told me it would take about an hour and a half, and instead, it took two hours. Despite taking a bit more time, the comfortable chairs and flat-screen television in the customer waiting area made the wait (mostly) enjoyable. More