
Volvo Cars San Antonio
San Antonio, TX
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Never have a great experience there This last visit was even less satisfactory than usual. Beginning from when you walk in, the layout is confusing and speaks to how fragmented the servi This last visit was even less satisfactory than usual. Beginning from when you walk in, the layout is confusing and speaks to how fragmented the service feels there. I had a routine oil change and took a shuttle (the shuttle driver was the highlight of the visit as he was kind and professional) to work. Several hours later I hadn't heard of it was complete. I got a ride back and when I arrived they couldn't find my paperwork. Then when the found it, they said it had been complete for awhile, but nobody had notified me or my wife by cell. The bill didn't add up. I called the service center so I could better understand what seemed to be missing from the bill, but had to leave voicemail. I never received a call back. I have vehicles from other dealers and I probably won't buy another car from Volvo because I do not want to deal with the service center. More
Great Job! Kevin was thorough in making sure my service order was complete. I always appreciate the car wash. It is nice leaving with a pretty car. I also Kevin was thorough in making sure my service order was complete. I always appreciate the car wash. It is nice leaving with a pretty car. I also appreciate the snacks you have out. I hate being stuck at a service center. Having snacks makes it a little more bearable. More
Regularly Scheduled Maintenance. I brought my 2014 XC-90 in for a 70,000 scheduled maintained appointment. Everything was handled very professionally. The staff was top notch - frie I brought my 2014 XC-90 in for a 70,000 scheduled maintained appointment. Everything was handled very professionally. The staff was top notch - friendly, knowledgable and very customer focused. All-in-all it was a very pleasant experience. I would recommend this dealership and its service staff to all my friends and family. More
Regularly Scheduled Maintenance Excellent customer service. Jim suggested additional service which I hadn't known wasn't covered on the regularly scheduled maintenance. This helped Excellent customer service. Jim suggested additional service which I hadn't known wasn't covered on the regularly scheduled maintenance. This helped my busy scheduled by preventing the need to return for another appt. More
Outstanding! The Outstanding service that I received from Bryan and Richard can't be matched. My XC60 would not start in the morning, Volvo road side assistance to The Outstanding service that I received from Bryan and Richard can't be matched. My XC60 would not start in the morning, Volvo road side assistance towed it to the dealership, and by the time I got out of work it was as good as new. Thank you gentlemen! More
Easiest Buying Experience I found the truck I wanted on Cars.com sent a request and Billy contacted me immediately. He told me about the vehicle and I came into see and test dr I found the truck I wanted on Cars.com sent a request and Billy contacted me immediately. He told me about the vehicle and I came into see and test drive the next day. I was pre-approved so I was out the door in a few hours. More
Repair On the Volvo S60 6/2016 Kelli Davis, is the first person, in the last three years that is outstanding in every way. She makes you feel like your a houseguest and is concerne Kelli Davis, is the first person, in the last three years that is outstanding in every way. She makes you feel like your a houseguest and is concerned about your problem. She worked with the extended warranty on the car and she is an honest, marvelous, astounding, trustworthy person, which is hard to find in today's world. More
Service/Sales Kevin Nichols, service has been extremely kind and helpful. This kind of service makes a big difference as to sharing our great vehicle service experi Kevin Nichols, service has been extremely kind and helpful. This kind of service makes a big difference as to sharing our great vehicle service experience with others. Billy Havlic, sales has been super in answering questions and assisting in all related maters. Mr. Havilic assisted us in purchasing our Volvo, his great service definitely points us in your direction in referencing a dealer with a great customer service. Thank You Mr. Havilic/Sales and Mr Nichols/Service. Romo More
Volvo C70 Volvo of San Antonio goes above and beyond in their service and customer care. Richard is and always has been a very proactive, courteous and conside Volvo of San Antonio goes above and beyond in their service and customer care. Richard is and always has been a very proactive, courteous and considerate service representative. And as always, the company treat each customer like royalty! More
very good The sale associate is very nice and patient , They spend a lot of time to explain the use of the car and what is the Reasonable price. The sale associate is very nice and patient , They spend a lot of time to explain the use of the car and what is the Reasonable price. More