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Volvo Cars San Antonio

San Antonio, TX

4.5
1,632 Reviews

1326 NE Interstate 410 Loop

San Antonio, TX

78209

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Showing 1,632 reviews

June 09, 2016

Sales service above and beyond our expectations!!! I give Joe our salesman at Principle Volvo a 10 plus! Over my 60 years I have made many new vehicle purchases , several times comparing them to a a tr More

by Terry❤️Rn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe, sales. Peter, sales manager. Frederick in financial dept
Jun 10, 2016 -

Volvo Cars San Antonio responded

This made our day! Thank you so much for leaving us this review, we're very happy to know you had such a pleasant time with us! Please feel free to come back and see us any time!

June 08, 2016

Very good Excellent service and attention to detail. Kevin Kept me up-to-date on what was going on and what I could anticipate timewise and cost wise More

by OLIVERPASO
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin
Jun 09, 2016 -

Volvo Cars San Antonio responded

Thank you so much for leaving us a review! We're happy to know that you were given the service that you expected. Please let us know if there's anything else we can do for you!

June 07, 2016

Filled it up Thanks to Billy Havlic and Mike in used cars. They replaced the cabin filter, checked my a/c, and topped off the free-on. Then he asked me if i needed More

by jghinojo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Billy Havlic and Mike
Jun 09, 2016 -

Volvo Cars San Antonio responded

Thank you for coming from El Paso to see us! We're glad your needs were met. That's what makes us the happiest. Come back and see us any time!

June 07, 2016

Best service in San Antonio! Service advisor Brian was awesome. He has gone above and beyond to serve his customers with satisfaction guarantee. I will definitely come bace... Th More

by SHAWN.MIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian
Jun 09, 2016 -

Volvo Cars San Antonio responded

Thank you for giving us a positive review, Shaun! We're glad to know your needs were met. It makes us very happy when a customer is content. Please let us know if there's anything else we can do for you!

June 06, 2016

June 4th s60 service Truly ; last three service ( adviser Jim/Kelly) have been outstanding, from initial call to loaner car to problem solved, car returned washed Excelle More

by JFAULK0
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly
Jun 06, 2016 -

Volvo Cars San Antonio responded

Thank you so much for leaving us a review! We're so glad to know you were taken care of and given satisfactory service. Happy customers are the best. Go Volvo!

June 06, 2016

Not a good experience I was disappointed in the service and reminded of why I stopped having volvo sa service my car in the first place....some things just dont change. I w More

by Not happy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Idk
Jun 10, 2016 -

Volvo Cars San Antonio responded

We'd like to thank you for bringing your thoughts to our attention. We would love to hear more about your experience over the phone, as we take negative reviews very seriously and want to ensure that we are always providing the best available customer experience. Please call Anthony Baerga at 1-888-672-5037 and he would be happy to answer your questions and work with you to resolve the issue. We hope to hear from you soon.

June 04, 2016

All the way from El Paso I normally wouldn't make a trip for a vehicle without having more info other than the pics from the website. I put my trust in Billy and it worked out More

by jghinojo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Billy and Stephen.
Jun 06, 2016 -

Volvo Cars San Antonio responded

Thank you so much for making the trip to see us! The XC90 is a fantastic vehicle and we know it'll give you many years of happiness!

June 03, 2016

Attentive experience Kelli and her team was very attentive, courteous and responsive. My questions were answered and communication and updates were frequent via text, the More

by ZAPATERO66
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Kelli
Jun 06, 2016 -

Volvo Cars San Antonio responded

Thank you for leaving us a positive review! Come back and see us any time!

June 03, 2016

Purchasing my leased vehicle at term end While Billy Havlic was very accommodating, I felt like a second class citizen while looking for guidance. Perhaps 'White Gloves' only apply to new pu More

by STEWPOT999
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Billy Havlic, Fred (finance)
Jun 03, 2016 -

Volvo Cars San Antonio responded

I would like to say that we are sorry on behalf of all my staff. It is our goal to make you feel like you are the most important customer we have. From $1000.00 cars to $100,000.00 cars you should be treated the same. Let me know if I can help in any way in the future. Bill Baker General Manager

June 02, 2016

Great experience! Billy Havlic did a great job! Helped explain the features of my car. No pressure. Very professional. All the staff were great. Would highly recommend More

by rmorales_12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Billy Havlic
Jun 02, 2016 -

Volvo Cars San Antonio responded

Thank you so much for leaving us a review! We appreciate your business. Please let us know if there's anything else we can do for you.

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