Volvo Cars San Antonio
San Antonio, TX
Filter Reviews by Keyword
By Type
Showing 1,659 reviews
Excellent experience Ray and the team at Volvo of San Antonio were highly experienced, friendly and very professional. Our experience purchasing our new XC90 was great. H Ray and the team at Volvo of San Antonio were highly experienced, friendly and very professional. Our experience purchasing our new XC90 was great. Highly recommend them. More
60,000 mile service. Great service. Performed service (tire rotation and balance) that I asked them not to because it had just been done at a tire center but they immedia Great service. Performed service (tire rotation and balance) that I asked them not to because it had just been done at a tire center but they immediately adjusted my bill to exclude that cost.. More
Window trim marathon My 2016 XC60 required the right rear window trim to be replaced as it was not laying flush with the rear fender body panel. What both the service advi My 2016 XC60 required the right rear window trim to be replaced as it was not laying flush with the rear fender body panel. What both the service advisor and I thought to be a simple matter was quite the opposite. The window required removal to access the seal and trim attachment clips and there was an issue over the correct part numbers - even Volvo Sweden was contacted. Once this issue was solved, Alamo Auto Glass nicked the surrounding paint while installing the window which required further delay and repair. To the service advisors' credit, he was not satisfied with the initial paint repair and sent it back to be corrected. I received my vehicle back after 15 days which was acceptable as long as the repairs/paint were satisfactory. During this time I was driving the dealerships' courtesy loaner car. Kudos to James Breitlet (service advisor) for his perseverance in making everything just right ( if he wasn't happy then I sure wouldn't be) and for keeping us advised almost daily as to the status of our vehicle. Thank you More
Helpful and friendly Bryan and Kevin were both very helpful in listening to my problem and finding the correct parts. They were able to use what I had brought with me, whi Bryan and Kevin were both very helpful in listening to my problem and finding the correct parts. They were able to use what I had brought with me, which lowered the cost, and the whole experience only took about an hour. More
great professional service Scheduling was prompt, even including a reschedule on our part. The loaner is essential for us. Really appreciate the car wash and vacuum which was Scheduling was prompt, even including a reschedule on our part. The loaner is essential for us. Really appreciate the car wash and vacuum which was really needed. More
Good service They are kind and made good work. The loan car service is very useful, I could try a new XC60 for a whole day, that showed me its new features. They are kind and made good work. The loan car service is very useful, I could try a new XC60 for a whole day, that showed me its new features. More
Great Service I went in for an oil change and received not only that, but they checked my tire pressure and added a complimentary wash. I was very happy with the d I went in for an oil change and received not only that, but they checked my tire pressure and added a complimentary wash. I was very happy with the dealership service department. More
excellent customer satisfaction all the people at Volvo are outstanding! I am impressed the service team drove to my house with a loaner. thanks to all the staff. all the people at Volvo are outstanding! I am impressed the service team drove to my house with a loaner. thanks to all the staff. More
Love our Volvo My husband was very impressed with the salesman. He was very nice and made sure everything worked out smooth. would refer yo all. thank you all. My husband was very impressed with the salesman. He was very nice and made sure everything worked out smooth. would refer yo all. thank you all. More
Excellent Customer Satisfaction Rico Villareal demonstrated genuine customer focus and concern as he addressed my need for a safe vehicle. He was/is professional in every aspect of t Rico Villareal demonstrated genuine customer focus and concern as he addressed my need for a safe vehicle. He was/is professional in every aspect of this sale. He is well versed in the safety features of the pre-owned, certified, formerly leased 2015 Volvo S60 sedan. Provided a brief tutorial for the test drive I made an appointment for and a more in depth tutorial when I came to drive the newly purchased car off the lot. He walked me through the settings and illustrated the various features. I still will be studying the owners manual for greater familiarity with the high tech car. I am pleased with my purchase and will highly recommend Rico and Principle Volvo dealership to family and friends. Thanks ever so much!! More


