Volvo Cars San Antonio
San Antonio, TX
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10000 mi service Excellent service and courteous staff. All our issues were dealt with quickly and with an understandable explanation. I've had 2 separate issues wit Excellent service and courteous staff. All our issues were dealt with quickly and with an understandable explanation. I've had 2 separate issues with trim pieces which doesn't speak well for Volvo quality now More
Helpful Our salesman Steven was excellent. Very nice, helpful, and accommodating. I was able to contact him with ease and any questions I had he made sure we Our salesman Steven was excellent. Very nice, helpful, and accommodating. I was able to contact him with ease and any questions I had he made sure we're answered. More
change damaged tire it was easy to schedule an appointment; I was greeted as soon as I got out of my vehicle and was escorted to the service area; kept me informed about it was easy to schedule an appointment; I was greeted as soon as I got out of my vehicle and was escorted to the service area; kept me informed about the progress of the job More
New car purchase Excellent customer service when buying a car. Steven Arters was freindly, service oriented, spent the needed time with me, answered my questions, and Excellent customer service when buying a car. Steven Arters was freindly, service oriented, spent the needed time with me, answered my questions, and he worked with me to find the vehicle I wanted. I was also pleased with price of the vehicle I purchased (2016 XC60). More
A great visit I interacted with several folks on my service visit yesterday and everyone to include Stephen the Service Rep, the gentlemen who greeted me then captu I interacted with several folks on my service visit yesterday and everyone to include Stephen the Service Rep, the gentlemen who greeted me then captured the mileage and walked me, and the young man who got me settled into a loaner were efficient, cordial and professional. Stephen was out to lunch when I picked up the car, a coworker quickly stepped in and was equally courteous and expeditious. I mentioned I had been shopping during the service and had several bags in the trunk of the loaner so my car was backed up right up to the loaner making the transfer a breeze. It was a quality experience. More
New Volvo XC90 Great customer services, the salesman, Daniel Garza, was outstanding and answered all of our questions in details. Very professional and clean atmosph Great customer services, the salesman, Daniel Garza, was outstanding and answered all of our questions in details. Very professional and clean atmosphere. The experience was excellent. More
Battery issue Kevin (?) in service scheduled and handled my warranty matter very professionally and with utmost courtesy, I don't like being slowed down by car iss Kevin (?) in service scheduled and handled my warranty matter very professionally and with utmost courtesy, I don't like being slowed down by car issues but purchasing a Volvo battery paid off because the nonperformance was swiftly resolved at no cost under the 2 year warranty. Thanks! More
Great service! It was a great experience since booking the appointment. Mr. Stohner is a great employee that knows how to take care of the customer. I used a loaner It was a great experience since booking the appointment. Mr. Stohner is a great employee that knows how to take care of the customer. I used a loaner as well. I hope I can keep mi Volvo and when times come to replace it with another if the service continues like that. More
Shopping for a new car The folks at Volvo of San Antonio were wonderful. I hesitated to go without my husband, as the other dealerships I visited, made me feel like I was " The folks at Volvo of San Antonio were wonderful. I hesitated to go without my husband, as the other dealerships I visited, made me feel like I was "just" a woman, and didn't know a thing about cars. These people were great! More
Slow but Fruitful battery change was supposed to be 15 minutes but ended up being at least an hour. Steve Calamars fixed loose mirrors that the other staff thought impo battery change was supposed to be 15 minutes but ended up being at least an hour. Steve Calamars fixed loose mirrors that the other staff thought impossible to fix. an automobile angel. Richard an honest, humble and wise advisor. All staff friendly, offered waters and made sure you were treated like royalty. More


