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Volvo Cars San Antonio

San Antonio, TX

4.8
1,659 Reviews
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1326 NE Interstate 410 Loop

San Antonio, TX

78209

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Showing 1,659 reviews

January 09, 2016

10000 mi service Excellent service and courteous staff. All our issues were dealt with quickly and with an understandable explanation. I've had 2 separate issues wit More

by Dayvsp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James
Oct 25, 2023 -

Volvo Cars San Antonio responded

Thank you for your business! We appreciated the opportunity to serve you and look forward to seeing you again soon!

January 08, 2016

Helpful Our salesman Steven was excellent. Very nice, helpful, and accommodating. I was able to contact him with ease and any questions I had he made sure we More

by Geminilady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven, Kevin, Fred
Oct 25, 2023 -

Volvo Cars San Antonio responded

Thank you for your amazing review of Steven and your experience! See you again soon!

January 08, 2016

change damaged tire it was easy to schedule an appointment; I was greeted as soon as I got out of my vehicle and was escorted to the service area; kept me informed about More

by cristina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
anthony, jim
Oct 25, 2023 -

Volvo Cars San Antonio responded

Thank you Cristina! We appreciate your business and look forward to serving you again soon!

January 08, 2016

New car purchase Excellent customer service when buying a car. Steven Arters was freindly, service oriented, spent the needed time with me, answered my questions, and More

by Beavis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Arters
Oct 25, 2023 -

Volvo Cars San Antonio responded

Thank you for such a great review of your experience! See you soon!

Oct 25, 2023 -

Beavis responded

Steven Arters was very helpful. However, the service department here is the worst. DO NOT have your car serviced here. My car was in the shop 5 separate times for the same thing and they couldn't figure out what the problem was. My car stalled twice after getting it from the dealer one time on the freeway and I had to have it towed back at my expense. I spent $5,000 dollars and they even stopped charging me would've been much more. It turned out to be a $100 Volvo part that broke. I explained the problem and they couldn't get it together. I had a super easy car to fix (240 wagon) my old Volvo and it never ran the same after this mess. A 21 year old man who is a self trained mechanic knew exactly what was wrong just by me explaining the problem to him.

January 08, 2016

A great visit I interacted with several folks on my service visit yesterday and everyone to include Stephen the Service Rep, the gentlemen who greeted me then captu More

by LESNSANDY2
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Stephen
Oct 25, 2023 -

Volvo Cars San Antonio responded

Thanks so much for such a great reflection on your experience at Volvo! We are thankful for your business and look forward to serving you again soon!

January 07, 2016

New Volvo XC90 Great customer services, the salesman, Daniel Garza, was outstanding and answered all of our questions in details. Very professional and clean atmosph More

by GILBERTO.CUBERO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Garza
Oct 25, 2023 -

Volvo Cars San Antonio responded

Thank you Mr. Cubero! We appreciate your business and look forward to serving you again in the future!

January 07, 2016

Battery issue Kevin (?) in service scheduled and handled my warranty matter very professionally and with utmost courtesy, I don't like being slowed down by car iss More

by JEANNE.ATTORNEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin I think
Oct 25, 2023 -

Volvo Cars San Antonio responded

Thank you Jeanne! We appreciate your kind words and business! See you again soon!

January 07, 2016

Great service! It was a great experience since booking the appointment. Mr. Stohner is a great employee that knows how to take care of the customer. I used a loaner More

by DCABRAL.USA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Stohner
Oct 23, 2023 -

Volvo Cars San Antonio responded

Thank you! We appreciate your business and look forward to serving you for many years to come!

January 07, 2016

Shopping for a new car The folks at Volvo of San Antonio were wonderful. I hesitated to go without my husband, as the other dealerships I visited, made me feel like I was " More

by janet.hudson4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Hernandez ( wonderful)
Oct 23, 2023 -

Volvo Cars San Antonio responded

Thank you Janet!

January 07, 2016

Slow but Fruitful battery change was supposed to be 15 minutes but ended up being at least an hour. Steve Calamars fixed loose mirrors that the other staff thought impo More

by ChargrilledOyster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Calamars; Richard Witowski
Mar 06, 2024 -

Volvo Cars San Antonio responded

Thank you for such a great review! We value your business and look forward to serving you in the future!

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