Volvo Cars San Antonio

Great Service! I have been to Volvo of San Antonio twice for service and both visits were excellent. The staff, especially Richard W. are great. If I buy another Vol I have been to Volvo of San Antonio twice for service and both visits were excellent. The staff, especially Richard W. are great. If I buy another Volvo it will be largely because of the Volvo of San Antonio dealership. I also plan to buy tires there going forward. I bought tires on my last visit and the experience was very good. More

Good work Alex was able to get me in at short notice. Work done on time and under quoted price. Don't need to say any more. Alex was able to get me in at short notice. Work done on time and under quoted price. Don't need to say any more. More

They are quite professional and courteous I did not give them 5* because of an unfortunate situation concerning their initial diagnostics of a problem they detected while doing the regular sch I did not give them 5* because of an unfortunate situation concerning their initial diagnostics of a problem they detected while doing the regular scheduled maintenance. It was well underestimated initially. I suppose because of their detailed knowledge they could have been more precise in their estimate. However, they eventually did the right thing to keep us more satisfied. More

Repair of my Volvo S60 Awesome!! Great attitude and great service. Constant communication concerning the status of my vehicle. Received my vehicle in great condition. Mad Awesome!! Great attitude and great service. Constant communication concerning the status of my vehicle. Received my vehicle in great condition. Made everything turn out to be pretty smooth. More

Electrical and other warranty repairs The service department was very helpful and prompt. My service advisor kept me informed daily of the status of the repairs. A loaner car was made av The service department was very helpful and prompt. My service advisor kept me informed daily of the status of the repairs. A loaner car was made available without a problem. Everything went smoothly. More

Service with a smile I arrived at the dealership to explain of a terrible noise I heard while backing out of my garage on an upgrade . Beginning with the service agent on I arrived at the dealership to explain of a terrible noise I heard while backing out of my garage on an upgrade . Beginning with the service agent on to the mechanic everyone jumped to the mission and found the problem. It is always a pleasure working with the San Antonio dealership. Thanks once again as always when I need you. Bill Shannon More

20K service on 2014 S60 This was the second year service included when we purchased the vehicle. The dealership has completed the remodel and the customer waiting area and s This was the second year service included when we purchased the vehicle. The dealership has completed the remodel and the customer waiting area and showroom floor are very nice. Service work was completed on time and done well. More

Same day battery failure ended up well! Had a battery failure at a local grocery store, but another patron saw my problem and jumped started me, after I had to buy a set of new jumper cables Had a battery failure at a local grocery store, but another patron saw my problem and jumped started me, after I had to buy a set of new jumper cables. I immediately sought to schedule a service visit the the next day (Saturday), but the service person said if I got there by 4:30 PM she would have someone troubleshoot the problem. I made it by 4:15 PM, and had the battery replaced, as it was under warranty. Didn't want to wait until the next day and risk having to have it jumped again. Problem solved, great service ! More

Great service Located vehicle online under dealer inventory. Sent email for quote. Next business day received call. Made time to go in and was met by Billy Havlic Located vehicle online under dealer inventory. Sent email for quote. Next business day received call. Made time to go in and was met by Billy Havlic. He was direct and answered all my questions thoroughly. Has always answered my calls before and after sale. Has provided excellent service. More

Service: criminal intent No stars on this review. My wife and kids have been driving Volvos for the past twenty plus years. The wife likes her Volvo and has been commuting to No stars on this review. My wife and kids have been driving Volvos for the past twenty plus years. The wife likes her Volvo and has been commuting to work for the past forty years in the worst traffic zones in the country.... Seattle/Chicago/Denver and San Antonio as a service trainer/manager for a couple of major companies. For the past month she has been complaining of an increasing noise coming from the back end. Checking I found the inside corners of both back tires worn to almost the cords which means the camber/toe alignments were out of wack. Called Volvo to set up an appointment for an alignment and was told by a service writer that I could bring it in and it would take about an hour. Showed up the next morning and the service writer noted the wear on the back tires and I was told I would have to buy new tires before they could preform the alignment. And that in itself is a complete crock of bull. I told them to take the front tires which had an even wear pattern and put them on the back for their alignment which they did. In their alignment they found the rear wheels toed way out and hopefully they corrected that. Unfortunately, myself, 3rd and 4th parties found the lug nuts completely trashed. Checking the torque values on those lug nuts with my old (snap-on) torque wrench that only goes to 150 ft/lbs I found the torques to exceed way over 150 ft/lbs. It took a two ft breaker bar and three ft cheater to get those lug nuts off. Aside of any safety issues involved there is a 99% chance those brake rotors are warped which ruins pads also. Cost to replace all that may constitute a felony..... More