Volvo Cars San Antonio

fuel and fluid service as well as overall maintenance review service was prompt and courteous leaving my car clean and happy - she even drives happier- thanks to derek and all the service personnel I particularl service was prompt and courteous leaving my car clean and happy - she even drives happier- thanks to derek and all the service personnel I particularly appreciated the fact that no pressure was applied in any way to accept further service on my Volvo when none was necessary More

Love Principle Volvo! As soon as I drive up to Principle Volvo I know I'm home and my cars is in professional hands. The service department is ready to take your car and he As soon as I drive up to Principle Volvo I know I'm home and my cars is in professional hands. The service department is ready to take your car and hear your concerns. By service I mean everyone from the service department, service cashier, the young an who drove us to our destination and to the salesman who sold you the car. I've been a customer since 2004 and I will continue to be part of the Volvo family. Thank you and grateful. More

Major repairs with excellent customer services Kevin and Kaley provided excellent customer service. Kevin gave me a detailed printout of car analysis and recommended repairs. They answered all of Kevin and Kaley provided excellent customer service. Kevin gave me a detailed printout of car analysis and recommended repairs. They answered all of my questions promptly. More

Great overall sales (leasing) experience! I've worked with Volvo dealers in Austin, Houston and San Antonio and highly recommend this dealer. They were easy to work with virtually (email and I've worked with Volvo dealers in Austin, Houston and San Antonio and highly recommend this dealer. They were easy to work with virtually (email and text) and were very fair in their sales and negotiating processes. When our lease is up, our first contact will be to Volvo of SA! More

Continued Pricey Maintenance Issues 5 Jun 17 paid $664.73 to replace front brake pads & brake rotors. 20 Jun 17 paid $1,529.92 to replace both front hubs and both engine torque mounts. 5 Jun 17 paid $664.73 to replace front brake pads & brake rotors. 20 Jun 17 paid $1,529.92 to replace both front hubs and both engine torque mounts. 20 Jun 17 when driving the vehicle from the Service Dept, the maintenance light/message came on. Took it back the next day and was told there is a 3rd issue that will cost over $600+. Disappointed this issue was not noted before and concerned the latest work performed on the vehicle may have created this 3rd repair issue. This vehicle is a 2004, so we expect to have to replace and/or repair components. Our Volvos has always been dealer-maintained and taken in for service at the recommended intervals. But over the years we have put a lot of money in both of them for non-routine maintenance issues. Now I am questioning buying a 3rd Volvo. More

Best car buying experience! Customer service at Volvo of SA was awesome from first contact to last. Ray Aguilar was knowledge, personable and provided me with a no pressure expe Customer service at Volvo of SA was awesome from first contact to last. Ray Aguilar was knowledge, personable and provided me with a no pressure experience. My experience with the Finance Manager was no different. I have already recommended this dealership to several friends. More

Amazing service, highly recommend! Derrick was an amazing representative of the dealership! I felt they were very honest and didn't try to just "ring the cash register" for maintenance Derrick was an amazing representative of the dealership! I felt they were very honest and didn't try to just "ring the cash register" for maintenance you did not necessarily need. They gave me an awesome, brand new loaner car! I would highly recommend this dealership! More

Excellent experience. The service was excellent and although I had to leave the car, in your hands, for three days, I felt at ease, because Philip was very alert and inf The service was excellent and although I had to leave the car, in your hands, for three days, I felt at ease, because Philip was very alert and informing me of the whole process. I felt even better when I picked up the car, because the warranty was still good and did not have to pay for the service. More

Great service. Explanation of the work done was acceptable. I appreciated I was informed about a coupon. Thank you for saving me money. Thank you for that. Explanation of the work done was acceptable. I appreciated I was informed about a coupon. Thank you for saving me money. Thank you for that. More

Great service Took my XC90 in for first oil change. There was some difficulty with downloading software updates, my car wouldn't allow download. The tech was puzzle Took my XC90 in for first oil change. There was some difficulty with downloading software updates, my car wouldn't allow download. The tech was puzzled and asked if he could do further diagnostics to locate problem. Derek, service manager, pit me in a loaner and off I went. I think that was going a step beyond and I appreciated it. More