
Volvo Cars San Antonio
San Antonio, TX
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False representation just to make a sale Buyers be aware, and be very careful!!!I just purchased a 2016 BMW from volvo of san antonio, part of the principle auto family. I inquired about the Buyers be aware, and be very careful!!!I just purchased a 2016 BMW from volvo of san antonio, part of the principle auto family. I inquired about the vehicle by contacting Ray Aguilar, one the sales associate's at the Volvo center, he asked me to go in for the test drive, after the test drive i asked him about the warranty on the BMW and he said that all the warranties are transferable to the new buyer but after the sale, i found out that was not true and the brach manager refused to honor the sale person's word. the finance manager quoted me an offer from one the banks and i agreed but after signing the proper paper work and taking my down payment, he changed the story and made me to sign new paperwork with a higher interest rate and when i asked to be let out of the deal, he refused to do so. please be very careful when dealing with this dealership. More
Best Car Purchasing Experience Ever! Working with Daniel Lozano at Volvo of San Antonio has been the best car purchasing experience I have ever had! Daniel made the process easy from the Working with Daniel Lozano at Volvo of San Antonio has been the best car purchasing experience I have ever had! Daniel made the process easy from the first phone call to driving out the lot with my car. Daniel respected my time and situation and streamlined the process. I highly recommend Daniel and the team at Volvo of San Antonio! When I picked the car up and finalized the purchase, Daniel had the tank full and the car sparkling clean! I look forward to working with Daniel and Volvo of San Antonio again! I love my car! Thank you for making my experience a pleasure, the way it should be! More
Great Service My wife had a nail in her tire, so she went by the dealership unannounced, and Derek took care of her issue promptly. Her wait time was short and the My wife had a nail in her tire, so she went by the dealership unannounced, and Derek took care of her issue promptly. Her wait time was short and the problem fixed. More
my XC60 I have had my Volvo for 4 1/2 years and have been extreme pleased. The salesman that sold it to me spent several hours going over the car and found th I have had my Volvo for 4 1/2 years and have been extreme pleased. The salesman that sold it to me spent several hours going over the car and found the perfect one for me. But the best experience for me was the service department!!!!! I have never had a problem with any aspect! If and when I need another car, it will definitely be another Volvo! Thank you so much?? More
Professional service Efficient and professional in the Service Department. Very pleased with the way all the paperwork was handled and very grateful for the loan car! Wish Efficient and professional in the Service Department. Very pleased with the way all the paperwork was handled and very grateful for the loan car! Wish the valeting could be a bit better! More
Amazing Service as always Once again Bryan took care of me. Brought the vehicle in for some software updates and a routine checkup and I received professional service as always Once again Bryan took care of me. Brought the vehicle in for some software updates and a routine checkup and I received professional service as always. More
Friendly Staff!! Listened to the problem, made sure that I had a loaner (nice one too), and returned my vehicle in a timely manner. That is enough. Listened to the problem, made sure that I had a loaner (nice one too), and returned my vehicle in a timely manner. That is enough. More
Something I look forward to I love the loaner cars. They are always the best and newest models. Everything is focused around making it as convenient for the customer as possibl I love the loaner cars. They are always the best and newest models. Everything is focused around making it as convenient for the customer as possible. Taking my car in is something I actually look forward to. More
Friendly and knowledgeable staff The staff I met at the dealership were very professional and friendly, They answered all the questions I had about my vehicle. I especially want to r The staff I met at the dealership were very professional and friendly, They answered all the questions I had about my vehicle. I especially want to recognize Derek who gave me updates on the work they were doing on my vehicle as I waited. Overall a very pleasant experience. More
Excellent detail and service The detail job done on my wife's C70 was excellent. The car looked almost brand new. They explored the complaint and assured us that the car was fun The detail job done on my wife's C70 was excellent. The car looked almost brand new. They explored the complaint and assured us that the car was functioning normally. The work was done in a timely manner. More