Volvo Cars San Antonio

Service section Derek Starnes was the service advisor during my visit. I didn't have an appointment but he took care of me and had my XC-60 serviced very quickly and Derek Starnes was the service advisor during my visit. I didn't have an appointment but he took care of me and had my XC-60 serviced very quickly and was very courtious. More

Not the best experience I had been satisfied with them for several years which is why I was so disappointed with my last encounter with them. I needed to replace the batter I had been satisfied with them for several years which is why I was so disappointed with my last encounter with them. I needed to replace the battery. So I removed the various covers as well as the bracket and replaced the battery. I was having difficulty getting the bracket back in place because it required an extension to my xxxxxxx that I had not yet purchased. I called and asked them what they would charge to simply xxxxxxx the bolt in place and snap the covers back in place. I was told $85.00. I explained that everything was already disassembled and it was just a matter of screwing down the bracket. I added that I would think that after a few years as a customer that a more reasonable price could be offered. She said unfortunately that was their policy and their price. I have my 100,000 miles service due and will be finding another business to have that done. These guys are definitely not Lincoln. And though I love this car, I think I will be returning to Lincoln for my next vehicle. More

I am totally satisfied. The current service for my Volvo S60 was really a pleasant experience. Jim was very nice and took care of my need very well. I appreciate. The current service for my Volvo S60 was really a pleasant experience. Jim was very nice and took care of my need very well. I appreciate. More

Great Service Everyone is the service department was friendly, courteous, and professional, from Philip's prompt greeting to Jim's follow up when the service was co Everyone is the service department was friendly, courteous, and professional, from Philip's prompt greeting to Jim's follow up when the service was completed. More

Above and beyond They went above and beyond in helping me with my service needs. They also got me in immediately and kept me posted, and of course the car wash was app They went above and beyond in helping me with my service needs. They also got me in immediately and kept me posted, and of course the car wash was appreciated. More

Courteous even though didn't go as planned. Had to leave my car for 2 days as after repair, it had issues it did not have when I brought it in. They got it fixed, kept me informed, and brought Had to leave my car for 2 days as after repair, it had issues it did not have when I brought it in. They got it fixed, kept me informed, and brought the car to my house after it was done. Every contact I had was very professional and pleasant. Thanks More

Great Dealership! They are very professional and attentive. They make me feel like they are on the job and I'm not just a number to them. It feels great when they are They are very professional and attentive. They make me feel like they are on the job and I'm not just a number to them. It feels great when they are clearly interested in making me happy. More

Very friendly dealership We had a wonderful experience at this Volvo. They had great customer service, everyone was very friendly and helpful?. I would definitely recommend to We had a wonderful experience at this Volvo. They had great customer service, everyone was very friendly and helpful?. I would definitely recommend to my friends and family. More

Always provide 110% in service Whenever I bring the vehicle in for service, the team quickly gets me checked in, gives an estimate on cost and time... then follows up with me during Whenever I bring the vehicle in for service, the team quickly gets me checked in, gives an estimate on cost and time... then follows up with me during the course of the work. In the 3 years they have serviced my vehicle I have not once been disappointed. Thank you for not only doing a great job, but always doing it in a friendly and efficient way. More

Excellent Buyer Experience Our salesman Billy H.went above and beyond from start to finish. Billy and Stephen (accounting) dedicated their time effort (after hours) to get me in Our salesman Billy H.went above and beyond from start to finish. Billy and Stephen (accounting) dedicated their time effort (after hours) to get me in the vehicle I was looking for. More