Volvo Cars San Antonio

Upholstery Issue Thankfully my Volvo is still under warranty, and after speaking with a service rep. I was told my front upholstery would be replaced due to the wear Thankfully my Volvo is still under warranty, and after speaking with a service rep. I was told my front upholstery would be replaced due to the wear not holding up as it should have. I was very happy to hear this, however, I was scheduled an appointment, but after driving 18 miles to the dealership, I was told only one of the seat covers was in, and so was scheduled another appointment. Total 36 miles round trip waisted time, and gas. Upon my second visit, both seats were covered. No one walked to the car with me, nor did they take out the taped number on the windshield, or the paper floor mat. When I got home and looked at the seats, they appeared puckered. I called the following day to ask about it, and was set yet another appointment. When I went in this morning, the service manager, after looking at the seats, told me the puckering was normal and that they should smooth out over some time (about a month). Had one of the service reps inquired whe. I called I could have saved the trip. If the puckering does not straighten out in a month or so, I will be returning to rectify the situation. In total I drove a total of 108 miles, three visits. Two of which could have been avoided. In the 5 years I have been with Volvo the service has been great, with the exception of this last situation. Very disappointing. More

Always get good service I've had my wife's Volvo serviced here ever since she got it several years ago. Kevin has been our service manager the entire time and knows our car I've had my wife's Volvo serviced here ever since she got it several years ago. Kevin has been our service manager the entire time and knows our car as well as we do. He always accommodates us and we appreciate having that personal touch. On the rare occasion we have to wait at the dealership for any reason, the waiting area is new and comfortable. More

Only dealer in town I have used Volvo of San Antonio for years. So far so good. As it's the only Volvo dealer in town and in South Texas for that matter, service, frien I have used Volvo of San Antonio for years. So far so good. As it's the only Volvo dealer in town and in South Texas for that matter, service, friendliness, and sales are above average. More

Vehicle Service The customer service provided by Brian who works in the service department was outstanding! He should be commended for his positive attitude and profe The customer service provided by Brian who works in the service department was outstanding! He should be commended for his positive attitude and professionalism. Johnny Fryer More

replace battery Jim in the service department is always a pleasure to work with, and even though the price is high for repairs his service is worth it. Jim in the service department is always a pleasure to work with, and even though the price is high for repairs his service is worth it. More

Great experience all around Salesman was very professional. You can tell that mgmt takes customer service seriously. Got a very fair deal and I was out the door in 3 hrs. Salesman was very professional. You can tell that mgmt takes customer service seriously. Got a very fair deal and I was out the door in 3 hrs. More

Kevin a true pro Had some and Kevin and tech crew took care of it. Great pros. Efficient and knowledgable. I would recommend them to anyone with out any regrets. Had some and Kevin and tech crew took care of it. Great pros. Efficient and knowledgable. I would recommend them to anyone with out any regrets. More

Our mechanic explained everything in detail. Sales rep was a zero. Acted like he was not interested in selling a new car. Services folks were top notch, excellent. Waiting area- my wife gave i Sales rep was a zero. Acted like he was not interested in selling a new car. Services folks were top notch, excellent. Waiting area- my wife gave it an F. More

Buying a preowned vehicle I've been to The Volvo Center of San Antonio before for general maintenance of our Volvo. But this time I went there because we were looking for a use I've been to The Volvo Center of San Antonio before for general maintenance of our Volvo. But this time I went there because we were looking for a used vehicle. Their representative Delwyn Franklin made me feel welcome even though I wasn't buying a new car. I never felt pressured and was even given the opportunity to take the vehicle home for the night without obligation so my wife could see the vehicle first hand. I was given a fare trade in and Volvo of San Antonio had the most competitive price for the used vehicle we were looking for. More

Pleasure to work with this team This was our first service on our S60 and Jim Breitler was our Service Consultant. He did an amazing job seeing to our every need. We'll definitely be This was our first service on our S60 and Jim Breitler was our Service Consultant. He did an amazing job seeing to our every need. We'll definitely be back!!! More