
Volvo Cars San Antonio
San Antonio, TX
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Courteous, Fast, and Thorough The appointment request was easy and I got my car back the same day. Brian was very helpful and really explained the issues. Everyone there is very fr The appointment request was easy and I got my car back the same day. Brian was very helpful and really explained the issues. Everyone there is very friendly. More
First class Service Everyone that took part in assisting with my car treated me with first class. The staff are friendly and very accommodating to my needs. They made my Everyone that took part in assisting with my car treated me with first class. The staff are friendly and very accommodating to my needs. They made my stay while waiting on my car very pleasant. More
Buy a car once; deal with the service dept everafter That's why I bought a second Volvo. Service is second to none- courteous, respectful of me and my time, always a smile, plenty of explanation and opt That's why I bought a second Volvo. Service is second to none- courteous, respectful of me and my time, always a smile, plenty of explanation and options offered about work that's needed. No complaints and no reason to go elsewhere.. More
Professional Rocko was our service rep. Busy day in service but impressed with pride employees showed in their work. Service was performed in a timely manner Rocko was our service rep. Busy day in service but impressed with pride employees showed in their work. Service was performed in a timely manner More
SA experience First time we had taken our vehicle to this dealership for service. Appointment time was set and they were waiting for us! Even the loaner was ready t First time we had taken our vehicle to this dealership for service. Appointment time was set and they were waiting for us! Even the loaner was ready to go. Very fast and efficient crew. Very satisfied with the service that was done. Crew was very polite and sensitive to our concerns! More
Good Deals and High Quality Vehicles I bought a certified preowned Volvo from Rico. These guys have an excellent selection of lower mileage, newer models -- not easy to find in the Austin I bought a certified preowned Volvo from Rico. These guys have an excellent selection of lower mileage, newer models -- not easy to find in the Austin area. I traded in my Honda as well. I specifically went to them because they're fair, they negotiate, and they had the model I wanted with lower mileage. I'm a happy customer who will absolutely come back. More
Service was excellent. Communication was excellent as I was consistently informed of all updates. Service representative Phillip Carroll handled everything was excellent. Communication was excellent as I was consistently informed of all updates. Service representative Phillip Carroll handled everything to my satisfaction. Luis, was also very helpful and personable in assisting with a loaner vehicle. More
First Service Visit This was the first service for my wife's 2017 Volvo XC90. From the instant I drove into the service area until the time we departed with our vehicle This was the first service for my wife's 2017 Volvo XC90. From the instant I drove into the service area until the time we departed with our vehicle the next day, we were treated with the utmost respect and friendly customer service. All the staff were helpful and courteous. The loaner vehicle was brand new and clean, the service was completed in the time promised, and our vehicle was returned to us clean and ready to go. An excellent experience in customer service! More
Great Service Visit I made a telephone appointment for service and needed a loaner to get around while my car was in the shop for an extensive servicing. The loaner was I made a telephone appointment for service and needed a loaner to get around while my car was in the shop for an extensive servicing. The loaner was waiting and the service experience was very positive. I was informed in detail about what was to be done and my car was ready by mid-afternoon. It was shining clean both inside and out when I picked it up. I was more than delighted by the attentive service staff and the complete and thorough work done on my 2015 Volvo S80. I highly recommend Bryan Gonzalez in the Service Dept., who paid close attention to the issues with my car, and the rest of the staff associated with this service appointment! Thanks for a job well done. More
Awesome Customer Service Jim in Service Department provided awesome customer service. Diagnosis and repairs were done in a timely manner. It was a good experience, Good Job Jim in Service Department provided awesome customer service. Diagnosis and repairs were done in a timely manner. It was a good experience, Good Job Jim. thank you More