Volvo Cars San Antonio

Personable and professional service My car was serviced for a 20,000 mile check. I received thorough and professional service. This service center is very easy to work with. My car was serviced for a 20,000 mile check. I received thorough and professional service. This service center is very easy to work with. More

Received great service from the staff The staff was friendly, informative, and helpful. I got my vehicle back promptly and was able to get a loaner vehicle. Kevin was helpful in getting as The staff was friendly, informative, and helpful. I got my vehicle back promptly and was able to get a loaner vehicle. Kevin was helpful in getting assisting. It was a pleasant experience. More

I want to love them but just had a bad experience Around Thanksgiving I took my car in for its 40K maintenance. It was the first one I had to pay for and it was about $500. Around Christmas, my rear Around Thanksgiving I took my car in for its 40K maintenance. It was the first one I had to pay for and it was about $500. Around Christmas, my rear brakes started making a grinding sound. i took the car in and was told that the brake pads and rotors would need to be replaced to the tune of ~$600. Oh, and, there was a puncture in my tire, did my indicator go off? They can fix it for $50. I asked why the brake pad issue was not caught at the 40K maintenance and was put on hold. An embarrassed sales rep told me that the maintenance technician did not complete all the work and they were sorry and would not charge me for labor. Also, it turned out that the tire was not actually punctured, they pulled a very short screw out of my tire. Up until now i had loved the service depart. A few bumps, but mostly polite, great service. This one has me wondering if I will ever go back. I have to wonder if they had done the expensive 40K maintenance correctly, would I have paid for new rotors now? Also, $50 is a ludicrous amount to charge for a tire patch. I can get it done for free at Discount Tire, but I had my kids with me at pick up and did I want to risk being on the side of a road with a flat? Why didn't they pull the screw out before telling me my tire was punctured and making me wonder if my low tire pressure indicator was broken. I don't know if I will return. More

Scheduled Maintenance Great experience. They identified my brake pads and roters needed replacement which I will address this week. I was driving out of town directly after Great experience. They identified my brake pads and roters needed replacement which I will address this week. I was driving out of town directly after this Ms intense check. More

Quick and easy fix. I noticed my drivers headlight bulb was out so I called the Dealership and stopped in for a quick bulb replacement by the service representative. I noticed my drivers headlight bulb was out so I called the Dealership and stopped in for a quick bulb replacement by the service representative. More

Extremely pleased with my service. I brought my car in for a check engine light and an oil change without setting up a schedule. They were able to fit me in without waiting. My adviso I brought my car in for a check engine light and an oil change without setting up a schedule. They were able to fit me in without waiting. My advisor is extremely helpful and professional. From the beginning to the end it was a wonderful experience. More

Best car buying experience ever Never have we had such a pleasant car buying experience. Our car salesman, David Mora, was delightful. Yes you heard right - a delightful car salesman Never have we had such a pleasant car buying experience. Our car salesman, David Mora, was delightful. Yes you heard right - a delightful car salesman. He and the dealership worked hard to get us into the right car at the right place. David and all were accomadating, friendly and easy going. There was no pressure, no rush and a comfortable environment over all. And follow up has been EXCEPTIONAL! Thank you David! More

satisfactory. The service started out on the rocky side, but I'm glad that the manager was professional and worked to resolve the many faults that i had in the begi The service started out on the rocky side, but I'm glad that the manager was professional and worked to resolve the many faults that i had in the beginning of my service. More

Fast, efficient, and great quality service on my Vol;vo I got an appointment for a time I wanted (with just 1 day notice), for warranty service, and they were ready for me when I got there. Since I wanted I got an appointment for a time I wanted (with just 1 day notice), for warranty service, and they were ready for me when I got there. Since I wanted to wait for the car rather than getting a loaner, they had me in an out in an hour while I did some work on my laptop. In that time they fixed the problem and they washed my very dirty car. It was returned to me spotless and the problem was fixed properly the first time. This kind for fast, high quality service with great staff support is what I get every time I take one of our Volvo cars into this dealership. I have been buying cars and having them serviced for almost 50 years in multiple US and overseas locations, and this very high quality service is the best I have every experienced. My thanks to service agent Kevin Nichols and the team at Volvo of San Antonio for yet another great service experience. You folks are the best! More

Very affable people and professional. I thank this guys for their great services and honest opinion. My car needed service and in addition to that my car was washed. Thank you! I thank this guys for their great services and honest opinion. My car needed service and in addition to that my car was washed. Thank you! More