
Volvo Cars San Antonio
San Antonio, TX
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Recall Went in without an appointment since it was my day off to get a recall service done and they did other services that needed to be done while I was the Went in without an appointment since it was my day off to get a recall service done and they did other services that needed to be done while I was there. They even washed my vehicle. Thanks Kevin. More
Total Team Effort I gave the exceptional rating as everyone at the dealership was amazing led by David Mora. When I came to pick up my new/pre-owned Ford David was at l I gave the exceptional rating as everyone at the dealership was amazing led by David Mora. When I came to pick up my new/pre-owned Ford David was at lunch. But as soon as I walked in the doors a different sales person asked if I was there to pick up the Ford pickup. I said yes. He explained that the person to replace the windshield had left Sequin and should be arriving shortly. My Finance person was not available but another finance person asked if I needed to complete any paperwork. Again, I said yes. He went back and got my folder and we went through it to complete the paper process. When David came back he had everything that I requested from; spare FOB, Maintenance history, to car manuals. In addition, David completed the things that needed to be completed as part of the sale, which included touching up the interior leather, new wipers and getting Ford master compo for the exterior key pad. My thanks to David, Kevin, Fred and everyone else at Volvo of San Antonio... More
Friendly dealership Did all the negotiation over email. Really like the salesperson Ray Aguilar who provided all the requested information and helped to setup the satelli Did all the negotiation over email. Really like the salesperson Ray Aguilar who provided all the requested information and helped to setup the satellite radio and Volvo on Call. More
Oil Change This was the first time I've ever been to Volvo for an oil change. I have a 2006 Volvo S40. Not only did they greet me before I even walked into the b This was the first time I've ever been to Volvo for an oil change. I have a 2006 Volvo S40. Not only did they greet me before I even walked into the building but they signed me up for coupons. I will be going back not only for oil changes but also the outstanding customer service. More
Great Car Buying Experience Joel made the process very easy and went smoothly. I expected something taking longer, but Joel understood my time constraint and helped accordingly. Joel made the process very easy and went smoothly. I expected something taking longer, but Joel understood my time constraint and helped accordingly. I would recommend this dealer to others. More
Great Experience. We live in Corpus Christ were we do not have a Volvo dealership. My wife and daughter travel extensively to Austin and San Antonio for high schools so We live in Corpus Christ were we do not have a Volvo dealership. My wife and daughter travel extensively to Austin and San Antonio for high schools soccer games and I wanted to purchase a save and reliable vehicle. We drove to San Antonio and meet with Ray Aguilar who was extremely professional, patient and happy to show us several models of vehicles. We returned the next day and purchased a 2017 XC90. EVERYONE at Volvo of San Antonio was extremely polite and helpful. Even our 18 y/o son and 16 y/o daughter said that they didn't know car shopping was so much fun.My wife is very happy with her new vehicle. Thank you Volvo of San Antonio Sebastian Cerna More
Excellent experience I simply logged on to the website to check out the inventory because the vehicle we originally wanted was sold out from under us at another dealership I simply logged on to the website to check out the inventory because the vehicle we originally wanted was sold out from under us at another dealership. Emailed Joel Lozano, who've we dealt with in the past and got the deal in motion. Within 24 hours we were on our way from Zapata to San Antonio to pick up our vehicle. 5 star service all around. More
Best experience ever! We live in the Austin area and tried to stay local; but Lauren went above and beyond! Her customer service skills couldn't be beat. I was in sales fo We live in the Austin area and tried to stay local; but Lauren went above and beyond! Her customer service skills couldn't be beat. I was in sales for years, and there's doing your job, a great job, and going above and beyond, and she did, in everyway! As well as her team from the shop, her manager, and financing. The best car buying experience ever, and sadly we've had some rough ones. Too bad more dealerships didn't run their dealerships like this one, the golden rule applies. We will make the extra effort or time to go there with Lauren and the team for our next purchase for a second vehicle at the end of this year! More
Great experience it was an out of town purchase Lauren was so awesome ! She went beyond all expectations with the transaction. We found the car on line and did the deal over the phone and Lauren dr Lauren was so awesome ! She went beyond all expectations with the transaction. We found the car on line and did the deal over the phone and Lauren drove car down to Houston for us. More
I have a replacement key problem that is now a door problem. While my car is very old, it is ridiculously expensive to fix. Although I liked it new, I will never buy another Volvo. Toyota for Life. While my car is very old, it is ridiculously expensive to fix. Although I liked it new, I will never buy another Volvo. Toyota for Life. More