Volvo Cars San Antonio

Routine 30,000 miles checkup for XC60 Excellent service for the 30,000 mile checkup for my XC60 Volvo SUV; it was easy to make the appointment and arrange for a loaner car. I asked if it Excellent service for the 30,000 mile checkup for my XC60 Volvo SUV; it was easy to make the appointment and arrange for a loaner car. I asked if it could be ready by noon since I live 40 miles away from the dealer. They called me at 11:30 that it was ready. Efficient process from check-in (Bryan) and followup (Kevin). Thank you! More

Customer Service Volvo of San Antonio once again performs exceptionally well. Routine maintenance was quick - 1 day. Kelli Davis is truly outstanding. She is professi Volvo of San Antonio once again performs exceptionally well. Routine maintenance was quick - 1 day. Kelli Davis is truly outstanding. She is professional, efficient and responsive. More

Excellence Prompt, professional service upon arrival, during service time, at end of service, and with follow up phone call. Keep up the fine work and efforts. Prompt, professional service upon arrival, during service time, at end of service, and with follow up phone call. Keep up the fine work and efforts. More

Professional, responsive, & efficient Sales Team I worked with the Sales team of Ricco, Billy & Peter and they were professional, responsive and efficient in support of my new Volvo purchase. We act I worked with the Sales team of Ricco, Billy & Peter and they were professional, responsive and efficient in support of my new Volvo purchase. We actually drove in from out of town as they outshined the local dealers and earned our business. I recommend Volvo of San Antonio. More

Oil Change Called to make an appointment for an oil change. Arrived a little early but didn't have to wait. Nice waiting area with WiFi and plenty of coffee. Called to make an appointment for an oil change. Arrived a little early but didn't have to wait. Nice waiting area with WiFi and plenty of coffee. They also inspected the car and found that a bulb had burned out on in one of my rear lights, which they replaced. More

Dissapointed Customer I paid $450 for a service which basically consisted of an oil change and cleaning of "sludge" in the motor after two engine messages came up and the c I paid $450 for a service which basically consisted of an oil change and cleaning of "sludge" in the motor after two engine messages came up and the car made a rumbling noise when idle. I took the car home and the same two engine lights came on and the car rumbled again as if it wanted to turn off. They recommended that the "carbon build-up" in the motor be cleaned for $289 to see if that was the problem. I did not feel comfortable with the performance of the service team so I took it to a different automotive repair place. They examined the car after we informed them of the recommendations from the Volvo service center. They stated there was not enough carbon build-up to warrant a cleaning which would have cost us $180 by them. $100 later they ended up cleaning the master sensor switch (which a neighbor and friend had initially thought it might be and did not understand why the service center had not checked that in the first place) and since then the car has run smoothly. I don't know if it was ignorance or incompetence by the Volvo mechanics or if they were attempting to charge for work which was unnecessary. I bought my last two cars from this Volvo dealership, but after this last experience I plan on looking for another Volvo dealership to buy my next car from. More

Excellent Service as always Great service; excellent customer care, on time on their schedule. My visit was related to routine maintenance. I was able to get the date and time re Great service; excellent customer care, on time on their schedule. My visit was related to routine maintenance. I was able to get the date and time requested. More

Nice experience I decided to purchase a used car here, probably was the cheapest car on the lot. But I was treated as if I was the most important customer they had. I decided to purchase a used car here, probably was the cheapest car on the lot. But I was treated as if I was the most important customer they had. This started with my email exchanges, phone calls and text messages that we exchanged. The salesman Joel Lozano was extremely upfront and professional, and even volunteered to pick us up at the airport. When we settled on price, he then chaffuered us to the nearest bank where I could pick up a cashiers check. The whole time, everyone was attentive and just plain nice. Even thought we live in another state, I'd still consider going here for my next vehicle. Ps- we got a great price, well below book! More

Courteous and awesome This dealership exceeds my expectations every time. To offering loaners, to picking up my car for service, to cleaning it after it is serviced, to fr This dealership exceeds my expectations every time. To offering loaners, to picking up my car for service, to cleaning it after it is serviced, to free soda, snacks and wifi, and a place to work in the lobby while I wait... Highly recommend as i havent had a bad experience yet and you can tell they truly care. More

Dissapointed again Once again, my service at this location prompted a second concern. The last time I took it in for some minor repairs, one issue was left unrepaired w Once again, my service at this location prompted a second concern. The last time I took it in for some minor repairs, one issue was left unrepaired which caused me to have to go back for it to be completed. This time was the 40,000 mile service. When I took my car in, it ran perfectly. When I picked it up, the engine had a different and additional sound, and the right rear tire felt like it was unbalanced and made a hum on the road. Sure enough, after a 10 Hour road trip for the holidays (2 days after the service), I arrived at my destination, and the tire was flat the next day. The affected tire was so badly damaged, it had to be replaced. Since the car is all-wheel-drive, I had to replace the other three tires also. I was stuck with a bill for over $600 while visiting family. My patience has run out with this dealership. The only reason they get 2 stars is because the support staff is kind, they honor a military discount, d they provide a loaner car readily. More