Volvo Cars San Antonio

Great Customer Service Great customer service. All repairs were under warranty. Kept loaner throughout the repair and they communicated well regarding what they were doing Great customer service. All repairs were under warranty. Kept loaner throughout the repair and they communicated well regarding what they were doing and how long it would take. More

Excellent customer service I recently took my car in for an oil change and received excellent customer service. The service team always does a great job. I would highly recomme I recently took my car in for an oil change and received excellent customer service. The service team always does a great job. I would highly recommend the Volvo Center More

Service We have had service on our new vehicle since purchasing it a few months ago. The experience we have had has been a good one. Our service person has be We have had service on our new vehicle since purchasing it a few months ago. The experience we have had has been a good one. Our service person has been great about communicating with us in a timely fashion and been very friendly. More

Excellent. The service was timely, prompt and efficient. They also attended to some minor issues by a vehicle software update. I would also like to highly co The service was timely, prompt and efficient. They also attended to some minor issues by a vehicle software update. I would also like to highly commend Mr. Kevin Nichols, Assistant Service Manger. You guys have a real jewel there. He is prompt, courteous, caring, professional and makes sure all problems are attended to. My only complaint would be the high price of a "routine" service More

Dishonest and terrible customer service! I went to lease my second Volvo through the San Antonio dealership. For being a return customer and with their "loyalty" program I got a very poor de I went to lease my second Volvo through the San Antonio dealership. For being a return customer and with their "loyalty" program I got a very poor deal for a used and DAMAGED 2016 S60. I was told the car had never been damaged and signed paperwork saying just that. Within a few days of having it home I heard rattling in the back. There was shattered glass all in the trunk as well as a small piece in the back seat which my daughter SAT on!!! When I called the dealership about this I was informed that the back window had been broken during the transfer- not telling me was an "oversight" on their part. If I had known this I would never had selected this car and now I wonder what else did they fail to disclose? They "detailed" the car for me yet weeks later I continue to find half dollar size chunks of glass in my trunk. What was supposed to be a wonderful experience in getting a new luxury car has been a huge let down, that has really ruined my ability to enjoy this car. More

Very Satisfied Customer Worked with Bryan Gonzalez to resolve an issue that was covered under my extended warranty. Mr. Gonzalez was very professional. He assessed the issu Worked with Bryan Gonzalez to resolve an issue that was covered under my extended warranty. Mr. Gonzalez was very professional. He assessed the issue quickly, arrange for a courtesy ride and the repair was completed all before the end of the day. Very satisfied. More

Overall good experience. Everything was very good. Waiting room is very nice. Car wash is very nice. The staff was very helpful and professional. My only issue is the pric Everything was very good. Waiting room is very nice. Car wash is very nice. The staff was very helpful and professional. My only issue is the price of an oil change being $152. I had a $50 coupon which made it more reasonable. More

Customer Satisfaction Billy, our salesman was well informed concerning my purchase of the Volvo 2017. He was able to answer all of our questions quickly. As a previous 20 Billy, our salesman was well informed concerning my purchase of the Volvo 2017. He was able to answer all of our questions quickly. As a previous 2005 Volvo owner, I knew the value and safety of owning a Volvo. In 2005 I had purchased my Volvo directly from the factory in Sweden and experienced the manufacturing and assembly of Volvo automobiles. Billy ensured the monthly payment I was willing to pay was met without hesitation. Once the papers were signed, Billy walked me through all the technology the car had to offer and even showed me how to operate features. There's no doubt he's the best salesman Volvo has employed. Billy even called me several days later to ask if I had any questions on operating the vehicle. He is a stellar employee--one to be recognized and promoted! More

Great experience I found professional, kind, efficient, helpful service at Principle Volvo. They made it easy to bring my car in for service and the loaner car was ve I found professional, kind, efficient, helpful service at Principle Volvo. They made it easy to bring my car in for service and the loaner car was very helpful. More

European delivery experience Great European delivery experience; will recommend to family/friends & will buy next auto this way! The salesman was very friendly & attentive; no sal Great European delivery experience; will recommend to family/friends & will buy next auto this way! The salesman was very friendly & attentive; no sales pressure was greatly appreciated. More